Norwegian-Speaking Mercedes-Benz Expert | Greece Relocation

Mercier Consultancy Group; United States; Remote; USD 44,000 - 63,000; Full time

Benefits offered by this job

13th/14th salary

Performance bonus

Relocation package

Training program

Private health insurance

Career in Europe

Job summary

Mercier Consultancy Group is seeking Norwegian-speaking customer experts for Mercedes-Benz in Greece. You will provide premium support to Mercedes-Benz owners, addressing technical features and after-sales services while maintaining the highest customer satisfaction levels.

Ideal candidates are fluent in Norwegian with strong communication skills, EU passport holders, and prior experience in high-end customer service or automotive support.

Qualifications

• Norwegian language fluency is required (spoken and written).
• EU passport is mandatory.
• Experience in high-end customer service or automotive support is a strong asset.
• Passion for the automotive industry and luxury vehicle tech.

Responsibilities

• Provide high-end support for Mercedes-Benz vehicle owners.
• Handle inquiries about vehicle features, after-sales services, and dealership support.
• Maintain top-tier customer satisfaction reflecting the Mercedes-Benz brand.
• Use diagnostic systems to resolve customer concerns efficiently.
• Collaborate with internal teams for a seamless service experience.
• Stay updated on automotive innovations and vehicle models.
• Document all interactions in the company database.

Skills

Norwegian (fluent)

Customer service

Communication

Job description

Mercier Consultancy Group is seeking Norwegian-speaking customer experts for Mercedes-Benz in Greece. You will provide premium support to Mercedes-Benz owners, addressing technical features and after-sales services while maintaining the highest customer satisfaction levels.

Ideal candidates are fluent in Norwegian with strong communication skills, EU passport holders, and prior experience in high-end customer service or automotive support.