North Houston Shift Supervisor

St. Moritz Security Services, Inc.; Houston (TX); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

St. Moritz Security Services, Inc. is seeking a North Houston Shift Supervisor to oversee front desk and roving security at 3000 N Sam Houston Pkwy E. The role emphasizes observation, reporting, and adherence to post orders and site policies.

Responsibilities include patrols (foot/vehicle/golf cart/bicycle), incident reporting, and coordination with site supervision. Requires strong written English, a GED/HS diploma, and relevant security experience.

Qualifications

• Minimum high school diploma or equivalent required.
• Experience in scheduling, operations, or other security functions is a plus.
• Excellent written and verbal communication required.
• Must be able to write effective, concise incident reports.

Responsibilities

• Provide front desk and roving security at the location.
• Perform foot, vehicular, golf cart or bicycle patrols as assigned.
• Identify and report threats, hazards, or emergencies.
• Maintain daily activity reports and adhere to post orders and policies.
• Respond to incidents and notify appropriate parties promptly.
• Assist with customer service and security tasks as requested.

Skills

Observation & reporting

Patrol skills

Customer service oriented

Post orders compliance

Written reports

Team coordination

Education

High school diploma or GED

Job description

North Houston Shift Supervisor(National Accounts)

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Job Skills / Requirements

Job Title: Shift Supervisor

Location: 3000 N Sam Houston Pkwy E

Primary Purpose and Function

The Shift Supervisor is responsible for providing front desk and roving security services at the assigned location with a focus on observing and reporting. Duties include, but are not limited to monitoring and reporting all activity, conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas, reporting suspicious activities, suspicious persons, writing detailed narrative reports, maintaining daily activity reports (DAR’s), enforcing post orders, site rules, regulations, policies, procedures, and responding to emergency situations requiring security assistance.

Security’s Essential Functions and Responsibilities

The following are the duties that are necessary to satisfy the minimum requirements of the position. Other duties may be assigned on an as-needed basis.

• Responsible for executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
• May be responsible for conducting walking patrols of building/facility (or assigned areas within or outside the building/facility) and include vehicular patrols, golf cart patrols and/or bicycle patrols.
• Responsible for identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
• Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
• Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
• Responsible for knowing all site-specific policies and procedures and implementing emergency response activities as appropriate.
• Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
• Responsible for participating in all company and site required orientation and training programs.
• Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
• Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s).

Minimum Qualifications

To perform this job successfully, candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum high school diploma or equivalent required.
• Current or prior military experience, or college education in the security field desirable.
• Minimum 1-3 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service highly desired. Experience in scheduling, operations, or other functions of the security industry a plus.
• Must possess a valid registration/permit/license required by the state in which the employee is employed. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required by the Company or client. Some clients require additional background screening, testing, and procedures. Additionally, as a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.
• May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.
• Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.
• Ability to write effective, concise, and legible reports.
• Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
• Professional, articulate, and able to use good independent judgment and discretion.
• Outstanding verbal and written communication skills required.
• Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.

Education Requirements (All)

• GED or H.S. Equivalent
• HS Diploma

Certification Requirements (All)

• Texas Level 2
• Driver's License

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• 401K/403b Plan