North Club Server (Part-Time)

Dickies Arena; Fort Worth (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the events sector is seeking dedicated servers to join their dynamic team at a state-of-the-art multipurpose arena. This part-time, event-based role offers the chance to provide top-notch service during a variety of exciting events, from concerts to sporting activities. Ideal candidates will possess strong customer service skills and a keen attention to detail, ensuring every guest has a memorable experience. Join a vibrant team where flexibility and effective communication are key to success, and be part of a venue that brings the community together through entertainment.

Qualifications

• 1-2 years of experience as a server in an upscale restaurant.
• Strong attention to detail and proven customer service skills.

Responsibilities

• Deliver exceptional hospitality and promote positive guest interactions.
• Respond to guests' needs and requests efficiently.

Skills

Customer Service Skills

Attention to Detail

Multi-tasking

Communication Skills

Education

High School Diploma

Job description

Career Opportunities with Multipurpose Arena Fort Worth

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager and Supervisor of Clubs

Job Description

Servers are responsible for delivering exceptional hospitality and promoting positive guest interactions while serving guests in a friendly and efficient manner. This is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance is required.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Respond to guests needs and requests
• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentation
• Have a complete knowledge of available beer, wine and cocktails
• Show knowledge of arena FAQs including event, parking and ticketing information
• Deliver professional, courteous, and efficient service to guests
• Thoroughly complete all station set-up and breakdown responsibilities
• Present guests with check and settle payment in a timely manner
• Understand responsible alcohol service and sanitation and food safety
• Perform other duties as assigned
• Adhere to all cash handling standards

Additional Eligibility Qualifications

• Must be a minimum 18 years of age
• 1-2 years’ experience as a server in up-scale restaurant
• Previous arena experience preferred but not required
• Ability to multi-task
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 40lbs
• Flexible schedule – nights, weekends and holidays
• Possess excellent written and verbal communication skills

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.