North Club Server

Dickies Arena; Fort Worth (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a spectacular multipurpose venue in Fort Worth! As a Server, you will play a vital role in delivering exceptional hospitality and creating memorable experiences for guests. This part-time, event-based position requires a friendly demeanor and the ability to handle various responsibilities, from serving food and beverages to managing guest interactions. With a flexible schedule that includes nights and weekends, this role is perfect for those who thrive in a fast-paced environment and enjoy working in a collaborative setting. If you're passionate about customer service and eager to be part of exciting events, this opportunity is for you!

Qualifications

• Minimum 1-2 years of experience as a server in an upscale restaurant.
• Must be at least 18 years old with strong customer service skills.

Responsibilities

• Deliver exceptional hospitality and promote positive guest interactions.
• Respond to guest needs, serve food and beverages, and handle payments.

Skills

Customer Service

Attention to Detail

Multi-tasking

Communication Skills

Job description

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager and Supervisor of Clubs

Job Description

Servers are responsible for delivering exceptional hospitality and promoting positive guest interactions while serving guests in a friendly and efficient manner. This is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance is required.

Essential Functions

• Respond to guests needs and requests
• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentation
• Have a complete knowledge of available beer, wine and cocktails
• Show knowledge of arena FAQs including event, parking and ticketing information.
• Deliver professional, courteous, and efficient service to guests
• Thoroughly complete all station set-up and breakdown responsibilities
• Present guests with check and settle payment in a timely manner
• Understand responsible alcohol service and sanitation and food safety
• Perform other duties as assigned
• Adhere to all cash handling standards

Additional Eligibility Qualifications

• Must be a minimum of 18 years of age
• 1-2 years’ experience as a server in an upscale restaurant
• Previous arena experience preferred but not required
• Ability to multi-task
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 40lbs
• Flexible schedule – nights, weekends and holidays
• Possess excellent written and verbal communication skills.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.