North America Distribution Operations Manager, Amazon Robotics Global Logistics

Amazon; Reading (MA); On-site; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as a North America Distribution Operations Manager, where you will lead a dynamic team in optimizing logistics processes and driving operational excellence. This role offers the opportunity to collaborate with various stakeholders, manage key performance indicators, and implement innovative solutions to enhance efficiency. Your leadership will be pivotal in ensuring that distribution operations meet high standards of quality and productivity. If you are passionate about logistics and thrive in a fast-paced environment, this position could be your next career move.

Qualifications

• 3+ years of team management and program management experience.
• Strong analytical skills with experience in logistics or supply chain.

Responsibilities

• Oversee all NA distribution operations including inventory control and cost management.
• Drive operational excellence by improving KPIs and SLAs.

Skills

Team Management

Program Management

Cross-Functional Collaboration

Analytical Skills

Problem-Solving

Education

Master's Degree

Tools

Warehouse Management Systems (WMS)

SQL

Job description

North America Distribution Operations Manager, Amazon Robotics Global Logistics

Job ID: 2894689 | Amazon.com Services LLC

The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting, escalations within 3PL’s, expediting critical material sets, accurate inventory management and planning warehouse capacities.

Key job responsibilities

1. Responsible for oversight for all NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
2. Escalation point for NA Distribution team.
3. Responsible for quality, performance, and capacity of contract logistics providers.
4. Support business cases for new distribution strategies.
5. Thought leader for cost efficiencies and frugality initiatives.
6. Drive operational excellence by developing and improving KPIs and SLAs.
7. Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy. Achieve monthly budget targets.
8. Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
9. Effectively manage and deliver projects within scope, time, budget and quality.
10. Support RFPs, contract negotiations, ramp-ups and ramp down of warehouses.
11. Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.

BASIC QUALIFICATIONS

• 3+ years of team management experience.
• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• Master's degree.
• Quantitative and qualitative experience in Logistics/Supply Chain, or Business experience.
• Experience with various warehouse models such as bonded, free trade zone environments.
• Strong business and financial acumen with data extraction, analytical and problem-solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques.
• 5+ years experience managing warehouse 3PL providers.
• 5+ years experience with Warehouse Management Systems (WMS).

PREFERRED QUALIFICATIONS

• Experience in data mining, data management, reporting, and SQL queries.
• Experience implementing repeatable processes and driving automation or standardization.

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