Nordic Center Instructor/Attendant - Full-Time

Alterra; Brighton (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Solitude season pass for you and your‑

Discounts on lift tickets

Discounts on food, rentals, retail, & 

Job summary

Solitude Mountain Resort is seeking a dedicated Nordic Center Instructor/Attendant to lead group and private cross-country ski lessons, guide snowshoe tours, and assist guests with rentals. The role requires strong customer service, basic math skills, and willingness to work weekends and holidays during the winter season.

Responsibilities include trail maintenance, selling Nordic products, and providing safe, friendly service in all winter conditions.

Qualifications

• Must be able to provide exceptional guest experience
• Ability to maintain accurate transactions
• Able to work outside in all winter conditions
• Knowledge of Nordic ski techniques (classic and skate)
• Wax and ski technician
• Ski and snowshoe rental tech
• Experience with selling products in Nordic Retail Shop
• Ability to distribute Nordic ski and snowshoe rental equipment

Responsibilities

• Conduct group and private cross country ski lessons for guests of all ages and abilities
• Host guided snowshoe tours and provide information about trails
• Answer questions about resort conditions and terrain
• Maintain a clean and organized work environment
• Ensure safety and follow opening/closing procedures
• Maintain accurate transactions and handle tickets with courtesy

Job description

JOB TITLE: Nordic Center Instructor/Attendant

DIVISION: Nordic Center

REPORTS TO: Nordic Center Manager

LOCATION: Nordic Center

CLASSIFICATION: Full-Time / Seasonal/ Hourly

PURPOSE OF POSITION:

The Nordic Center Instructor/Attendantis responsible forinstructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them toappropriate baseareas, as well asassistingguests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings

SPECIFIC JOB REQUIREMENTS:

• Provide an exceptional guest experience
• Must be able to maintain accurate transactions
• Ability to work outside in all winter conditions
• Strong understanding of ski resort operations
• Support and follow Solitude Mountain Resort policies and procedures.
• Able to hike, snowshoe,
• Knowledge of Nordic Ski techniques(classic and skate ski) isrequired
• Wax and ski technician
• Ski and snowshoe rental tech
• Knowledge of snowshoe and Nordic Trails
• Has experience of/or ability to learn to sell products in Nordic Retail Shop
• Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

JOB DUTIES AND RESPONSIBILITIES:

• Answer questions about the resort, terrain, snow, and grooming conditions
• Answer incoming phone calls
• Shoveling and snow removal
• Conduct group and private cross country ski lessons that help guests of all ages and ability levels
• Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
• Maintenance of Snowshoe and Nordic trails – flagging,shoveling, marking hazardous conditions
• Maintaining fencing around the Nordic center building,
• Provide a friendly professional demeanor, acknowledge guests with a smile
• Host guided and informative snowshoe tours
• Correctly follow all opening and closing procedures
• Maintainaccuratetransactions
• Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations
• Sell tickets at correct rate in a courteous and friendly manner
• Be conscious of safety at all timeswhile completing job duties and responsibilities

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race,religious creed, color, gender, gender identity, gender expression, nationalorigin,ancestry, citizenship, nationality, age, physical disability, mental disability, medicalcondition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state orfederal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.