Nordic Center Attendant

Alterra Mountain Company; Brighton (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free Solitude season pass

Discounts on lift tickets

Discounts on food, rentals, retail, &

Pro deals with outdoor brands

401(k) plan with company match

Medical, dental, vision, & life ins.

Job summary

Alterra Mountain Company is seeking a Nordic Center Attendant for the Solitude Mountain Resort Nordic Center. You will guide snowshoe tours, provide guest information, and assist with rental equipment while maintaining exceptional customer service.

Must be able to work weekends/holidays in winter and outdoors in all winter conditions. Responsibilities include answering questions, handling phone inquiries, trail maintenance, and ensuring accurate transactions.

Qualifications

• Excellent customer service skills.
• Basic math skills.
• Willing to work weekends and holidays in winter.
• Ability to work outside in all winter conditions.
• Knowledge of Nordic trails and ski operations.
• Experience with selling retail/rental equipment.

Responsibilities

• Answer questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Shoveling and snow removal.
• Maintain a clean and organized work environment.
• Maintenance of Snowshoe and Nordic trails—flagging, shoveling, hazardous conditions.
• Maintain fencing around the Nordic center building.

Skills

Customer service

Basic math

Weekend availability

Retail/sales experience

Job description

Seasonal

**JOB TITLE: ** Nordic Center Attendant

**DIVISION: ** Nordic Center

**REPORTS TO: ** Nordic Center Manager/ Nordic Center Lead

**LOCATION:** Nordic Center

CLASSIFICATION: Full-Time/ Part-Time **/** Seasonal/ Hourly

PURPOSE OFPOSITION:

The Nordic Center Attendant is responsible for guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment.This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter seasonas well as occasional evenings.

**SPECIFIC JOB REQUIREMENTS:**

• Provide an exceptional guest experience

• Must be able tomaintainaccuratetransactions

• Ability to work outside in all winter conditions

• Strong understanding of ski resort operations

• Support and follow Solitude Mountain Resort policies and procedures.

• Able to hike, snowshoe,

• Knowledge of Nordic Ski techniques welcome

• Wax and ski technician

• Ski and snowshoe rental tech

• Knowledge of snowshoe and Nordic Trails

• Has experience of/or ability to learn to sell products in Nordic Retail Shop

• Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

JOB DUTIES AND RESPONSIBILITIES:

• Answer questions about the resort, terrain, snow, and grooming conditions

• Answer incoming phone calls

• Shoveling and snow removal

• Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)

• Maintenance of Snowshoe and Nordic trails – flagging,shoveling, marking hazardous conditions

• Maintaining fencing around the Nordic center building,

• Provide a friendly professional demeanor, acknowledge guests with a smile

• Host guided and informative snowshoe tours

• Correctly followall opening and closing procedures

• Maintainaccuratetransactions

• Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations

• Sell tickets at correct rate in a courteous and friendly manner

• Be conscious of safety at all timeswhile completing job duties and responsibilities

EQUAL OPPORTUNITY EMPLOYMENT
Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race,religious creed, color, gender, gender identity, gender expression, nationalorigin,ancestry, citizenship, nationality, age, physical disability, mental disability, medicalcondition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state orfederal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Work & Play in the Mountains:

Embrace the stunning Wasatch Mountains.

Connect with fellow mountain enthusiasts.

Benefits:

Access to select Alterra Mountain Company Destinations.

Free Solitude seasonpassfor you and eligible dependents.

Discounts on solitude lift tickets for friends and family.

Discounts on food, rentals, retail, and lessons.

Other Perks:

Pro deals with outdoor brands.

Generous 401(k) plan with company match.

Free counseling service through Employee Assistance Program.

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.