Non-Technical Laboratory Supervisor - Molecular, Tues-Sat Evenings

NeoGenomics Laboratories; Aliso Viejo (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits (HMO/PPO)

401k match + ESPP

Tuition reimbursement

Paid time off + holidays

Wellness programs

Job summary

NeoGenomics Laboratories in Aliso Viejo, CA seeks a Non-Technical Laboratory Supervisor in the Molecular department to lead daily operations while pursuing continuous learning. This role emphasizes accuracy, reliability, and collaboration with managers and directors to support patient-centered testing.

The ideal candidate holds a Bachelor’s degree and at least three years of supervisory experience in a laboratory setting, demonstrates strong coaching and data interpretation skills, and ensures

Qualifications

• Bachelor’s Degree in related field or equivalent laboratory experience.
• Minimum three years of supervisory experience in healthcare or scientific environment.

Responsibilities

• Provide day-to-day supervision of the operation and personnel.
• Coach staff to support skills development and ensure SOP adherence.
• Ensure quality metrics and timely results meet client expectations.
• Develop and maintain SOPs; update as needed.
• Monitor QC programs and regulatory compliance.
• Approve time and attendance and maintain training records.
• Ensure staff meet regulatory requirements and have process knowledge.
• Maintain documentation for quality assurance.

Skills

Supervisory leadership

Coaching staff

Data interpretation

Regulatory compliance

Education

Bachelor's degree

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! Come join the Neo team and be part of our amazing World Class Culture!

• We have highly competitive benefits with a variety of HMO and PPO options.
• We have company 401k match along with an Employee Stock Purchase Program.
• We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.
• We offer wellness courses and have highly engaged employee resource groups.

NeoGenomics is looking for a Non-Technical Laboratory Supervisor for our Molecular department in Aliso Viejo, CA who wants to continue to learn in order to allow our company to grow.

Shift time: Tuesday-Saturday, 4:00pm-12:30am (subject to change based on business needs)

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Supervisor works closely with the Department Manager, modality Director, Site Director, and is accountable for the accuracy and reliability of all services provided by the specific team under his/her supervision. The Supervisor is responsible for day to day supervision and oversight of the operation, assigning tasks, coaching personnel and for monitoring processes to ensure that acceptable levels of performance are maintained. The Supervisor is also responsible for supporting the implementation of all area procedures and operations as well as ensuring that metrics established to measure quality, production and efficiency are strictly followed.

Core Responsibilities:

• Under the supervision of, and in the absence of the Manager of Operations or Director of Operations, the supervisor ensures acceptable performance of all procedures.
• Provides direct supervision of the operation and personnel performing tasks and reporting of information and results. Supports high quality results and on-time results to meet client expectations.
• Presents data and/or information across a range of levels including the team and, department, and proficiently answers questions from all groups of staff, managers, and clients.
• Supports the development and maintains detailed procedures to meet department requirements; ensures departmental SOP’s accurately reflects the current process; updates SOP’s as needed.
• Initiates and monitors QC programs for the department; assures compliance with regulations; monitors all quality metrics and ensures that corrective actions are documented and implemented.
• Supports the selection, retention, and training of qualified personnel; ensures that staff are trained and compliant with SOP’s and Skills checklists. Coaches team members to support skills development.
• Ensures all personnel meet the applicable regulatory requirements and have adequate knowledge of the processes and systems for which they are responsible.
• Actively supports and complies with all company, departmental, and safety policies and procedures.
• Approves time and attendance records, maintains training files and performs other administrative duties as required.
• Monitors all department documentation to ensure quality assurance.

Experience, Education and Qualifications:

• Bachelor’s Degree in related field or equivalent experience in a laboratory setting.
• Three (3) years of supervisory experience in Healthcare, scientific or related field.