Non-QM Account Executives

Arc Home; United States; On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Paid Time Off (PTO)

401(k) Retirement Savings Plan

Friends & Family Loan Program

Job summary

Arc Home is expanding its Non-QM Account Executive team to drive new business and strengthen partnerships with Correspondent lenders and Wholesale brokers. You will educate clients on Arc Home’s Non-QM, Conventional, Jumbo, FHA and VA options, while collaborating with Operations to ensure flawless loan delivery.

The role emphasizes proactive client contact, meeting sales targets, and ongoing training to maintain a high level of service and product knowledge.

Qualifications

• Excellent written, verbal, and interpersonal communication skills.
• Professional demeanor with clients at all levels.
• Ability to manage time and deliver accurate work consistently.

Responsibilities

• Generate new business from Correspondent lenders and Wholesale brokers.
• Expand existing relationships and educate clients on Arc Home's Non-QM solutions.
• Coordinate with Operations to ensure smooth loan execution.
• Meet and exceed monthly sales targets.
• Maintain daily contact with clients and travel as needed.

Skills

Communication skills

Presentation skills

Customer service

Time management

MS Office

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office Suite

Job description

Making a career move is a big decision and how that transition goes can define your success. It isn’t just about compensation. It’s about the company that stands behind you. Why are top Account Executives joining, and rejoining, Arc Home?

• Top 10 Non-QM lender with strong market presence
• Broad Non-QM & Non-Agency product lineup with access to multiple investors
• Ability to originate across Wholesale, Non-Delegated and Delegated Correspondent channels
• A built-in, hands-on support system with sales enablement, marketing, and operations working together to help you succeed from day one
• Backed by TPG Angelo Gordon, a diversified credit and real estate platform within TPG managing approximately $92 billion

As Non-QM and Non-Agency volume grows, we are expanding our team with producers who have recent experience in Non-QM mortgage sales and who want real support and practical tools.

The Non-QM Account Executive will be responsible for generating new business from Correspondent lenders and Wholesale brokers, expanding existing relationships and educating clients on the benefits of Arc Home's Non-QM solutions. The Account Executive will work closely with the Operations team to ensure the successful execution of loan transactions and provide an exceptional experience for both partners and clients. In addition to the base pay listed, this role is also eligible for commission.

• Meet and exceed monthly sales targets.
• Add value to the customer client base through thorough knowledge of Arc Home’s products and underwriting guidelines – which include primarily Non-QM but also Conventional, Jumbo, FHA & VA
• Be an ambassador for the company yet apply the professionalism of being an advocate of the client, where it is necessary.
• Confer and include management on client issues.
• Facilitate the prospective client’s completion of the client application for delivery to and approval by Arc Home
• Participate in the client account assessment and approval process.
• Answer client questions and respond to all client e-mails, texts, and phone calls in a timely manner.
• Assess training needs of each client and independently administer to those client needs.
• Commit to visiting accounts and prospects weekly while independently managing one’s work schedule to maximize productive time with prospective and active clients.
• On-going training and repetition of training and presentation to ensure an acceptable cadence of production.
• Maintain contact with client base daily to solicit new business and facilitate pipeline progress.
• Travel as needed to visit clients, attend meetings, and industry events.
• Maintain a valid driver’s license, car insurance, and a clean driving record.

To be successful in the Account Executive role, candidates should have the following:

Skills/Competencies:

• Excellent written, verbal, and interpersonal communication skills essential along with strong presentation skills
• Professional demeanor to effectively interact with company and client personnel at all levels
• Strong mindfulness with ability to efficiently and consistently produce accurate work and manage time.
• Extraordinary commitment to customer service with excellent client relations skills
• Analytical ability with an aptitude for figures and calculations as necessary
• Ability to conduct virtual meetings and trainings.
• Proficiency with computer systems including MS Office: Outlook, Word, Excel, PowerPoint, and Teams
• Diligent and enthusiastic about delivering a high-quality product.

Education/Experience:

• High school diploma or equivalent required; College degree preferred.
• Minimum of two years of recent experience in Non-QM mortgage sales
• Proven track record of consistently meeting or exceeding sales targets
• Must possess solid understanding of wholesale and correspondent loan origination, underwriting processes and procedures, and mortgage industry standards.

At Arc Home, we prioritize life-work balance, ensuring our team members feel supported both personally and professionally:

• Comprehensive Health Benefits: We offer competitive health, dental, and vision plans, as well as life and disability insurances. Additional supplemental insurance options are also available. Eligibility starts the 1st of the month after your start date.
• Paid Time Off (PTO): PTO starts accruing from your first day of employment, allowing you to take the time you need. We also observe 10 paid holidays annually.
• 401(k) Retirement Savings Plan: We provide a Safe Harbor 401(k) plan with a generous company match to help you build a secure financial future. You can choose between Traditional and Roth 401(k) options.
• Friends & Family Loan Program: Team Members and their family and friends can take advantage of discounted rates on home purchases or refinancing through this exclusive program.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this job.