Non-Financial Regulatory Reporting Global Lead
Citi’s COO Corporate Shared Services organization is seeking a visionary and highly influential leader for the critical new role of Non-Financial Regulatory Reporting (NFRR) Global Lead. This Managing Director will be responsible for the strategic transformation of Citi’s global NFRR capabilities and for converting our compliance function from a cost center into a source of competitive advantage.
Job Overview
This leader will hold single‑threaded accountability for developing and executing the "North Star" vision for NFRR: a proprietary, AI‑enabled, and unified Regulatory Intelligence Platform. The role involves setting the strategic direction, leading a global organization that includes Regulatory Reporting execution, Regulatory program, and Data quality and framework, and driving the end‑to‑end execution of a new Target Operating Model (TOM). The position demands a strategic leader with deep expertise in large‑scale data transformation, experience with firm‑wide regulatory reporting transformations, and a proven ability to lead senior managers.
Key Responsibilities
- Set Strategic Direction: Define and execute a comprehensive, forward‑looking strategy for the NFRR function, creating a singular, scalable, and data‑centric enterprise platform that extends across all of Citi’s businesses.
- Global Team Leadership: Provide senior leadership, mentorship, and career development to a global organization of senior professionals; foster a culture of excellence, innovation, and accountability.
- Enterprise Contribution: Develop and execute functional strategies that have a major impact on the firm, contributing to the commercial objectives of the business and influencing the way things are done internally and externally.
- Own the NFRR Transformation: Drive the execution of the NFRR OM&AI business case, delivering a centralized, AI‑enabled utility that migrates manual reporting into a strategic platform with standardized data and automated quality management.
- Accountable Executive to deliver regulatory commitments: Oversee delivery of key regulatory data use‑cases and other deliverables.
- Execute the Target Operating Model: Own the design, socialization, and implementation of a cohesive TOM that unifies processes, platforms, and people, and drives enterprise‑wide cost efficiencies and headcount reduction.
- Drive Operational Excellence: Champion data‑driven insights to identify re‑engineering opportunities; establish a "validate once, reuse multiple times" principle to improve productivity and reduce operational risk.
- Champion AI and Automation: Act as the senior champion for leveraging emerging technologies—particularly agentic AI, machine learning, and autonomous systems—to transform regulatory reporting.
- Deliver AI‑Powered Capabilities: Spearhead delivery of key platform capabilities, including Autonomous Report Generation, Intelligent Exception Triage & Resolution, Agentic Quality Assurance, and Regulatory Change Intelligence.
- Partner for Next‑Generation Tools: Collaborate with Technology and senior business stakeholders to develop and deploy next‑generation tools that establish confidence in every regulatory submission and enable superior decision‑making.
- Enhance the Control Environment: Ensure a robust, proactive risk and control framework is embedded across the NFRR lifecycle, strengthening controls through shift‑left data governance and AI‑enabled testing.
- Senior Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders across the firm, acting as a key advisor on all NFRR matters.
- Manage Risk and Reputation: Assess risk in business decisions, safeguard Citigroup’s reputation, and enforce compliance with all applicable laws and regulations.
Qualifications
- 15+ years of senior‑level experience in Regulatory Reporting, Large‑Scale Data Transformation, or Financial Services Operations.
- Broad understanding of systems, theories, and practices relevant to a global reporting function.
- Proven track record of managing multiple teams of senior professionals.
- Hands‑on experience designing and implementing enterprise‑level Target Operating Models (TOMs).
- Strong knowledge of and practical experience applying AI, machine learning, and emerging technologies to scale operational challenges.
- Deep understanding of the global regulatory landscape and industry competitor approaches.
- Excellent communication skills; ability to influence diverse audiences and make independent decisions that impact the company.
- Full management responsibility for multiple teams, including people, budget, and planning.
Education
- Bachelor’s or university degree is required.
- Master’s degree or MBA is preferred.
EEO Statement
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi, Citi’s EEO Policy Statement, and the Know Your Rights poster.