Non-Emergency Medical Transportation Coordinator

Cynet Systems Inc.; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Health Savings Account

Disability Insurance (Short-Term)

Disability Insurance (Long-Term)

Life and AD&D Insurance

Paid Sick Leave

Supplemental Insurance Plans

Identity Theft Protection

Pet Insurance

Wellness Programs

EAP

Job summary

Cynet Systems Inc. is seeking an NMT Processor to coordinate transportation for Medi-Cal beneficiaries to medical appointments across the United States.

The role emphasizes accurate processing of requests in line with DHCS guidelines and will support beneficiaries with doctor visits, prescriptions, physical therapy, and other approved services. The position requires at least a high school diploma or GED and strong attention to detail, with 6 months of related experience.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of customer service or administrative experience; healthcare or transportation coordination preferred.
• Strong attention to detail and ability to follow structured processes.
• Proficiency with Microsoft Office Suite (Word, Outlook, Teams) and internet browsers.
• Experience navigating case management or help desk systems is a plus.

Responsibilities

• Coordinate transportation for Medi-Cal Beneficiaries to eligible medical appointments.
• Ensure timely, accurate processing of transportation requests in alignment with DHCS guidelines.

Skills

Customer service

Administrative experience

Healthcare coordination

MS Office

Case management systems

Education

High school diploma or GED

Job description

Job Description

• The NMT Processor supports Medi-Cal Beneficiaries by coordinating transportation for eligible medical-related appointments.
• These include doctor visits, prescription pickups, physical therapy, and other approved services.
• The role ensures timely, accurate processing of transportation requests in alignment with DHCS guidelines.

Job Description

• The NMT Processor supports Medi-Cal Beneficiaries by coordinating transportation for eligible medical-related appointments.
• These include doctor visits, prescription pickups, physical therapy, and other approved services.
• The role ensures timely, accurate processing of transportation requests in alignment with DHCS guidelines.

Requirements

• High school diploma or GED required.
• Minimum 6 months of customer service or administrative experience; healthcare or transportation coordination preferred.
• Strong attention to detail and ability to follow structured processes.
• Proficiency with Microsoft Office Suite (Word, Outlook, Teams) and internet browsers.
• Experience navigating case management or help desk systems is a plus.

Benefits

Our Benefits Include

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.