Non-Emergency Medical Patient Transport Driver

At Home Quality Care; Elmhurst (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

ALC is seeking dependable and compassionate Patient Transport Drivers to join our team on a full-time basis in Illinois. You will safely transport patients to medical appointments and facilities, providing a professional, respectful, and comfortable experience for every patient.

The ideal candidate has driving experience with wheelchair-accessible vehicles, a valid driver’s license, a clean driving record, and strong communication skills.

Qualifications

• One year of wheelchair accessible vehicle driving experience is required.
• Valid driver’s license.
• Current auto insurance.
• Clean driving record.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to interact professionally and compassionately with patients, families, and healthcare personnel.
• Strong organizational and time-management skills.
• Ability to work independently while also cooperating effectively with the transportation and healthcare teams.
• Flexibility to adapt to changing schedules and transportation needs.

Responsibilities

• Safely transport patients to and from medical appointments, healthcare facilities, and other approved destinations.
• Ensure patients arrive at their destinations safely and on time.
• Operate passenger vans and wheelchair-accessible vehicles while following all traffic laws and safety requirements.
• Assist patients with entering and exiting vehicles as needed.
• Safely operate and assist with specialized transportation equipment, including wheelchair lifts and other accessibility equipment.
• Secure wheelchairs and other mobility equipment appropriately during transportation.
• Plan efficient transportation routes and account for traffic and other potential delays.
• Maintain accurate records of patient pick-up and drop-off times, mileage, and transportation-related incidents.
• Communicate professionally with patients, family members, caregivers, and healthcare personnel regarding transportation schedules and procedures.
• Conduct routine vehicle inspections and report mechanical, safety, or other issues that could affect patient safety or comfort.
• Maintain a clean, safe, and comfortable transportation environment.
• Respond appropriately and calmly to unexpected situations or changes during transportation.
• Perform other job-related duties as assigned.

Skills

Wheelchair-accessible driving

Customer service

Time management

Interpersonal skills

Professional communication

Education

High school diploma or equivalent

Job description

Compensation

$20.00–$25.00 per hour, based on qualifications, experience, and applicable skills.

About The Position

ALC is seeking dependable and compassionate Patient Transport Drivers to join our team on a full-time basis.

The Patient Transport Driver is responsible for safely and reliably transporting patients to and from medical appointments and healthcare facilities while providing a professional, respectful, and comfortable experience. The ideal candidate enjoys working with people, has excellent driving and time-management skills, and understands the importance of treating every patient with patience and dignity.

Responsibilities

• Safely transport patients to and from medical appointments, healthcare facilities, and other approved destinations.
• Ensure patients arrive at their destinations safely and on time.
• Operate passenger vans and wheelchair-accessible vehicles while following all traffic laws and safety requirements.
• Assist patients with entering and exiting vehicles as needed.
• Safely operate and assist with specialized transportation equipment, including wheelchair lifts and other accessibility equipment.
• Secure wheelchairs and other mobility equipment appropriately during transportation.
• Plan efficient transportation routes and account for traffic and other potential delays.
• Maintain accurate records of patient pick-up and drop-off times, mileage, and transportation-related incidents.
• Communicate professionally with patients, family members, caregivers, and healthcare personnel regarding transportation schedules and procedures.
• Conduct routine vehicle inspections and report mechanical, safety, or other issues that could affect patient safety or comfort.
• Maintain a clean, safe, and comfortable transportation environment.
• Respond appropriately and calmly to unexpected situations or changes during transportation.
• Perform other job-related duties as assigned.

Qualifications

• One (1) year prior wheelchair accessible vehicle driving experience required.
• Valid driver's license.
• Current auto insurance.
• Clean driving record.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to interact professionally and compassionately with patients, families, and healthcare personnel.
• Strong organizational and time-management skills.
• Ability to work independently while also cooperating effectively with the transportation and healthcare teams.
• Flexibility and the ability to adapt to changing schedules and transportation needs.
• Ability to assist patients and handle transportation equipment as required.
• Strong problem-solving skills and the ability to remain calm when unexpected situations arise.

What We're Looking For

The right candidate will be dependable, punctual, patient, and safety-focused. Because our drivers work directly with individuals who may have mobility limitations or other healthcare-related needs, a compassionate attitude and commitment to providing respectful patient care are essential.

Experience transporting patients, seniors, individuals with disabilities, or other passengers requiring assistance is a plus.

Physical Requirements

This position may require the ability to assist patients with entering and exiting vehicles and to operate or handle wheelchair-accessible transportation equipment.

Why Join ALC

At ALC, our transportation team plays an important role in helping patients access the medical care and services they need. If you are a safe and responsible driver who enjoys helping others and wants a position where your work directly supports patient care, we would like to hear from you.