Non CDL Shuttle Driver

VPNE Parking Solutions LLC; Burlington (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking an entry-level Non-CDL Shuttle Driver in the United States (Massachusetts, Burlington) to transport employees and customers between parking facilities and assigned areas with an emphasis on safety and exceptional service.

You will ensure the vehicle is clean, well-maintained, and compliant with company standards while engaging professionally with passengers and coworkers. A valid driver's license and DOT-related certifications are required for this role.

Qualifications

• Entry-level position.
• Proficient in English (written and spoken).
• Driver's license required.
• DOT medical clearance and DPU certification required.

Responsibilities

• Transport employees and customers safely between parking facilities and designated areas.
• Maintain vehicle safety and assist with maintenance scheduling.
• Follow traffic laws and posted speed limits.
• Ensure passengers are authorized to board the shuttle.
• Keep a consistent schedule to minimize delays.
• Address passenger concerns promptly or escalate to management.
• Demonstrate exceptional care and customer service at all times.
• Relay information concisely to managers and passengers, in person or via shuttle radio.

Skills

Customer service

Safety awareness

Communication

Time management

Driving

Education

High School Diploma/GED

Job description

Position Summary

As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and ensure the vehicle is cleaned and maintained and meets company standards and br and representation.

Responsibilities

• Maintain safety standards at all times while transporting employees to their designated areas.
• Ensure the vehicle meets all safety requirements and update the maintenance schedule.
• Follow all traffic signs/laws and maintain posted speed limits.
• Ensure all passengers are authorized to board the Shuttle.
• Maintain a set schedule to ensure delays are at a minimum.
• Ensure each passenger has a positive ex experience and that any issues are resolved or escalated to a member of authority promptly.
• Extend the Exceptional Care philosophy at all times.
• Inform and relay all necessary information, concisely and professionally, to Managers and passengers, whether in person or via Shuttle radio.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Education Requirements: High School Diploma/GED

Licenses required: Driver's License

Certificates required: Updated DOT Medical Clearance Card; DPU Certification

Requirements

• Be able to sit for long periods
• Be able to walk short distances
• Possess the manual dexterity to operate a Shuttle bus safely
• Strong sense of customer service
• Ability to lift a minimum of 50 pounds
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction with passengers
• Maintain uniform standards while around the account
• Be able to pass a criminal background check and drug test
• Driving record must meet company standards
• Ability to successfully pass company-issued driving test
• Ability to create relationships with customers.
• Time managemen t & problem-solving skills