Non CDL Shuttle Driver

VPNE Parking Solutions LLC; Burlington (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

VPNE Parking Solutions LLC seeks an entry-level Non-CDL Shuttle Driver in Massachusetts. The role focuses on safe transport of employees and customers between parking facilities and designated areas, while maintaining vehicle cleanliness and adhering to company standards.

Candidates should have a high school diploma or GED, a valid driver's license, and the ability to pass background checks and DOT-related certifications. Strong customer service and punctuality are essential for daily operations.

Qualifications

• Must have a high school diploma or GED.
• Excellent customer service and communication skills.
• Strong time management and problem-solving abilities.
• Professional and friendly demeanor; able to smile during interactions.
• Driver's license and clean driving record required.

Responsibilities

• Safely transport employees/customers between parking facilities and designated areas.
• Maintain vehicle safety, cleanliness, and basic maintenance logs.
• Follow traffic laws and company policies at all times.
• Ensure only authorized passengers board the shuttle and manage schedules.
• Provide exceptional service and resolve issues or escalate promptly.
• Relay information clearly to managers and passengers via shuttle radio.
• Uphold the Exceptional Care philosophy during all interactions.
• Maintain uniform standards and pass company driving tests as required.

Skills

Customer service

Time management

Problem solving

Professional demeanor

English proficiency

Education

High School Diploma/GED

Job description

Position Summary

As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and ensure the vehicle is cleaned and maintained and meets company standards and br and representation.

Responsibilities

• Maintain safety standards at all times while transporting employees to their designated areas.
• Ensure the vehicle meets all safety requirements and update the maintenance schedule.
• Follow all traffic signs/laws and maintain posted speed limits.
• Ensure all passengers are authorized to board the Shuttle.
• Maintain a set schedule to ensure delays are at a minimum.
• Ensure each passenger has a positive experience and that any issues are resolved or escalated to a member of authority promptly.
• Extend the Exceptional Care philosophy at all times.
• Inform and relay all necessary information, concisely and professionally, to Managers and passengers, whether in person or via Shuttle radio.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Education Requirements: High School Diploma/GED

Licenses required: Driver's License

Certificates required: Updated DOT Medical Clearance Card; DPU Certification

Requirements

• Be able to sit for long periods
• Be able to walk short distances
• Possess the manual dexterity to operate a Shuttle bus safely
• Strong sense of customer service
• Ability to lift a minimum of 50 pounds
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction with passengers
• Maintain uniform standards while around the account
• Be able to pass a criminal background check and drug test
• Driving record must meet company standards
• Ability to successfully pass company-issued driving test
• Ability to create relationships with customers.
• Time managemen t & problem-solving skills