Non-CDL Delivery Driver

Vandor Corp; Richmond (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Vandor Corp is seeking a dedicated Service Center Driver to perform white glove deliveries of funeral products within a 150-mile radius. Ideal candidates will ensure high service standards, maintain professionalism while engaging with customers, and meet safety regulations. A valid driver’s license and a commitment to quality service are essential.

Qualifications

• Must pass DOT physical and obtain a driver's medical card.
• Strong verbal and written communication skills required.
• Familiarity with GPS routing tools is beneficial.

Responsibilities

• Conduct weekly route deliveries within 150 miles.
• Inspect trucks and maintain driver logs.
• Verify delivery items and secure necessary paperwork.

Skills

Attention to Detail

Verbal Communication

Written Communication

Mathematical Skills

Education

Valid State Driver's License

CDL Class A Capable

Job description

The Starmark Local, LLC Service Center Driver performs weekly route truck white glove deliveries of funeral products to funeral homes within 150 miles of a local service center. The typical route includes 10-12 stops. The driver supports the Service Center Director in fulfilling customer needs and maintains high service standards to ensure customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Inspect trucks for defects before and after trips and report truck conditions.
• Review bills of lading during loading to ensure all items are correctly loaded and discrepancies are corrected before departure.
• Maintain driver logs according to DOT regulations (not required if less than 150 miles).
• Verify delivery schedules and ensure on-time delivery.
• At each delivery, verify unloaded items against the bill of lading, secure recipient signatures, collect COD payments, and reload necessary items.
• Submit all paperwork promptly to the Service Center Director.
• Communicate professionally and ethically with funeral professionals, crematory operators, and the public.
• Identify customer needs to achieve satisfaction and build trust through open communication.
• Coordinate with the Service Center Director on refunds or exchanges and assist with quality issues.
• Maintain excellent relationships with customers, respecting their privacy and transportation needs.
• Assist in loading next day’s orders and ensure proper packaging and securing of items.
• Assist with loading/unloading on days without deliveries or when needed.
• Strive for continuous operational improvements.
• Maintain a safe, clean, and organized work environment.
• Perform other duties as assigned.

REQUIREMENTS:

• Neat and organized appearance.
• Reside reasonably close to the Service Center for punctuality.
• Pass DOT physical and obtain a driver’s medical card (paid by Starmark).
• Valid State Driver’s License with a clean driving record, capable of CDL Class A.
• No serious infractions such as reckless driving, DUI/DWI in the last two years, hit and run, leaving the scene, or failing to report an accident.
• No suspended or multiple licenses.
• Strong verbal and written communication skills.
• Attention to detail, accuracy, and ability to read tickets and load inventory correctly.
• Cell phone with voicemail and texting capabilities.
• Ability to work independently and in groups, sit or stand for long periods.
• Comfort with handling deceased bodies occasionally, and physical ability to lift 75 lbs., operate a lift gate, and handle a pallet jack.
• Forklift experience is a plus; training and certification provided.
• Ability to retain product knowledge and operate computers for scanning and faxing.
• Willingness to work with customers, be flexible, and use GPS routing tools.
• Responsibility for on-time deliveries and securing loads properly.
• Commitment to drug-free driving and above-average mathematical skills.

ADDITIONAL INFORMATION:

• Excellent reasoning skills are required to analyze problems, identify solutions, and communicate decisions effectively.
• Work environment includes the cab of a commercial vehicle, loading docks, and travel within a 150-mile radius.