NOC Technician - Sr

RealmOne; McLean (VA); On-site; USD 140,000 - 162,000; Full time

Benefits offered by this job

Healthcare Coverage

401K

PTO

Udemy learning

Educational development

Parental leave

Adoption assistance

Flexible schedules

Referral bonus

Job summary

RealmOne is seeking a NOC Technician to provide server, network monitoring, and operations support to key government customers. The role supports a 24x7x365 GNOC environment and requires weekend/holiday availability. Training will precede night-shift work, with day shifts during initial weeks.

Ideal candidates bring hands-on IT troubleshooting experience and a strong desire to maintain network availability across LAN/WAN and data communications systems. A polygraph-secured position awaits.

Qualifications

• 7+ years of IT experience with hands-on troubleshooting and fault isolation.
• Ability to support LAN/WAN, networks, and IT systems in a GNOC environment.

Responsibilities

• Provide server, network monitoring, and operations support to government customers.
• Monitor network availability and perform routine maintenance to ensure uptime.
• Support 24x7x365 GNOC operations, including weekend/holiday shifts and transitioning night shift after training.

Skills

7 years of applicable IT experience

Troubleshooting and fault isolation

Education

High School diploma or higher

Job description

Job Brief

NOC, Network Administration

Job Description

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals. We are seeking a NOC Technician to provide server, network monitoring, and operations support to key government customers.

The NOC Technician will support the 24x7x365 Network Operations Center in providing network monitoring and service. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us!

The NOC Technician shall possess the following capabilities:

• Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
• Perform routine network startup/shutdown procedures and maintain control records.
• This position requires work on weekends and holidays as the GNOC operates 24x7x365.
• Night shift (6pm-6am). Candidate will train on Day Shift for 6-8 weeks before moving to Night Shift.

Required Skills:

• Candidate must have a total of 7 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 7 years of relevant work history OR an Associate's and 5 years, a Bachelors' and 3 years, a Masters and 1 year or a PhD and 0 years of relevant work history.

• Candidates must have hands on troubleshooting and fault isolation of IT systems.

Position requires active Security Clearance with appropriate Polygraph

Pay Range: $139,939 - $161,939

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:

• Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
• Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor - 5% annual profit share. Immediate vested, no match required!
• Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
• Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
• MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.

ABOUT US

• RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.
• Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.
• RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
• RealmOne has earned numerous awards, including being named a Top Workplace by the Baltimore Sun. With more than 30+ active contracts, 12 of which are prime, RealmOne stands as a premier innovator supporting the Government and Department of Defense, with team members located nationwide.

Disclaimer: Benefits packages offered by RealmOne are subject to variation and may differ based on work location, clearance level, and other eligibility criteria. Specific eligibility, availability, and scope of benefits are not guaranteed, may differ from those generally described, and remain subject to modification at the sole discretion of the company.