NOC Technician – Sr

RealmOne; McLean (VA); Hybrid; USD 140,000 - 162,000; Full time

Benefits offered by this job

Healthcare coverage

401K

PTO and holidays

Education assistance

Flexible schedules

Parental leave

Job summary

RealmOne is seeking a NOC Technician to provide server, network monitoring, and operations support for key government customers. The role requires active Security Clearance with a Polygraph and will support a 24x7x365 GNOC environment.

Paid training, mentoring, and opportunities to grow within a mid-sized government-focused tech company are offered, with a competitive pay range and comprehensive benefits.

Qualifications

• 7 years of applicable IT experience (combination of degree and work history accepted).
• Hands-on troubleshooting and fault isolation of IT systems.

Responsibilities

• Support LAN/WAN and data communications systems.
• Monitor network availability and perform maintenance.
• Perform startup/shutdown procedures and maintain control records.
• Work weekends and holidays as GNOC operates 24x7x365.
• Night shift 6pm–6am after training on the day shift.

Skills

Troubleshooting

Fault isolation

Network monitoring

Security clearance

Job description

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals. We are seeking a NOC Technician to provide server, network monitoring, and operations support to key government customers.

The NOC Technician will support the 24x7x365 Network Operations Center in providing network monitoring and service. This program will maximize the effectiveness and efficiency of our country’s most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us!

The NOC Technician shall possess the following capabilities:

• Support an organization’s local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
• Perform routine network startup/shutdown procedures and maintain control records.
• This position requires work on weekends and holidays as the GNOC operates 24x7x365.
• Night shift (6pm-6am). Candidate will train on Day Shift for 6-8 weeks before moving to Night Shift.

Required Skills:

• Candidate must have a total of 7 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 7 years of relevant work history OR an Associate’s and 5 years, a Bachelors’ and 3 years, a Masters and 1 year or a PhD and 0 years of relevant work history.

Candidates must have hands on troubleshooting and fault isolation of IT systems.

Position requires active Security Clearance with appropriate Polygraph

Pay Range: $139,939 - $161,939

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

• Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family, with a buy-up option available.
• Retirement + Savings: 401K – 10% TOTAL CONTRIBUTION – 5% safe harbor – 5% annual profit share (both immediately vested!).
• Paid Time Off + More: 4 weeks starting PTO – 11 federal holidays + 2 floating holidays – Paid hours for company-required training.
• Career Growth + Development: Access to FREE 24/7 learning via Udemy – Opportunities to participate in tech councils, industry initiatives, etc. – $7,500 annual Educational & Professional Development Assistance.
• MORE BENEFITS…FOR EVERY LIFESTYLE! – Paid parental leave – Annual swag drops – Flexible work schedules -Generous referral bonus program – Employee appreciation + family-friendly corporate events …and much more.

ABOUT US

• RealmOne is a mid-sized science and technology company dedicated to solving our customers’ toughest mission challenges.
• Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science, and software engineering services and products to customers in the Government and commercial sectors.
• RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
• RealmOne has won numerous awards, including Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premier innovator for the Government and Department of Defense, and our team is located across the United States.