NOC Scheduling Coordinator

New Horizons In-Home Care; Eugene (OR); On-site; USD 45,000 - 55,000; Full time

Job summary

New Horizons In-Home Care is seeking a Scheduling Coordinator to help coordinate, develop, and manage client and employee schedules. You will collaborate with Nurse Care Managers, HR, and other coordinators to ensure timely scheduling and high-quality in-home care.

We value a people-first approach, support growth, and offer opportunities through incentives, education credits, and staff engagement activities.

Qualifications

• Strong communication skills across phone, in person, and writing.
• Ability to multi-task and stay calm in a fast-paced environment.
• Team player with a positive work ethic.

Responsibilities

• Match caregivers and clients based on skill level, personality & availability.
• Track client and employee hours.
• Fill open shifts.
• Assist clients with schedule changes.
• Handle employee sick calls.
• Assist with client and employee relations.
• Keep excellent documentation and records.

Skills

Communication skills

Multi-tasking

Team player

Administrative experience

Typing 40 wpm

Microsoft Word

Excel

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Job description

Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years.

The Scheduling Coordinator role is essential in helping us deliver on our mission to empower well-being through comprehensive care and companionship. At New Horizons we know every client and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible. In this position you will work collaboratively with other Scheduling Coordinators, Nurse Care Managers and Human Resources to coordinate, develop, and manage our In-Home Care client and employee schedules.

Why people love working at New Horizons:

We're a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We're proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes - our prize catalog is filled with 10,000+ options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit - which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities:

• Match caregivers and clients based on skill level, personality & availability
• Track client and employee hours
• Fill open shifts
• Assist clients with schedule changes
• Handle employee sick calls
• Assist with client and employee relations
• Keep excellent documentation and records

Qualifications:

• Preferred knowledge of in-home care or healthcare field, CNA experience a plus
• Knowledge of scheduling in a healthcare related field is desired
• Self-starter who knows how to identify opportunities with recommended solutions
• Possess strong communication skills via phone, in person and in writingAbility to multi-task and stay calm in a fast paced environment while ensuring attention to detail
• Ability to work as a team player in high stress situations with a positive work ethic
• High school diploma/GED and at least 1 year of administrative experience
• Proficient computer skills in business applications (Microsoft Word, Excel, Internet Explorer)
• Typing and data entry skills (typing speeds over 40wpm will be helpful in this position)
• Position is not remote
• Must be able to work weekends

EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.