NOC Operations Engineer II - NYC Onsite

Comcast Corporation; Northern, New York (KY, NY); Hybrid; USD 86,000 - 129,000; Full time

Job summary

FreeWheel, a Comcast company, seeks an Operations Engineer 2 (NOC) for onsite work in NYC. The role focuses on deploying and stabilizing code, enhancing automation, and maintaining network services across Unix/Linux environments.

Responsibilities include testing, incident response, and cross-team collaboration to resolve outages, with a schedule that includes nights and weekends as needed. Strong monitoring and automation skills are essential.

Qualifications

• 2-5 years in IT Operations, Network Operations, or related technical field.
• Hands-on with monitoring and observability platforms (Nagios XI, Grafana, Datadog).
• Experience with incident management and Jira for ticketing.

Responsibilities

• Test and assess network performance; develop scripts and automation.
• Maintain operational stability; deploy Unix/Linux configurations and WebLogic."
• Troubleshoot production issues; monitor services to minimize downtime; update software as needed.
• Communicate clearly during outages; collaborate with engineering and vendors to drive improvements.

Skills

Datadog

Grafana

Jira

Nagios XI

Education

Bachelor's Degree: Computer and Information Science

Job description

FreeWheel, a Comcast company, seeks an Operations Engineer 2 (NOC) for onsite work in NYC. The role focuses on deploying and stabilizing code, enhancing automation, and maintaining network services across Unix/Linux environments.

Responsibilities include testing, incident response, and cross-team collaboration to resolve outages, with a schedule that includes nights and weekends as needed. Strong monitoring and automation skills are essential.