NOC Engineer (Overnight)

Boldyn Networks

Las Vegas (NV)

On-site

USD 68,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Annual Bonus

Learning Development Opportunities

Flexible working opportunities

Competitive benefit packages

Paid Parental Leave

Vacation starting at 15 days increased

10 days paid sick leave

4 days off each year to volunteer

Job summary

Boldyn Networks is seeking a NOC Engineer II for the overnight shift in Las Vegas, NV. The role focuses on monitoring and troubleshooting enterprise networks, documenting tasks, and coordinating with engineering and client staff.

You’ll join a team dedicated to high-quality service in a fast-paced environment. Ideal candidates bring CCNA certification, LAN/WAN knowledge, and strong TCP/IP skills, with a focus on customer-facing communication and problem solving.

Qualifications

Bachelor’s degree in engineering, IT, or commensurate experience.
CCNA Certification or better.
A Wireless Certification (CWNA/CWNP, Cisco, or Aruba).

Responsibilities

Troubleshoot and resolve network outages (L1-L3) and service interruptions.
Use policies to provide ticket updates and diagnose issues.
Operate network monitoring tools and ticket systems for resolution.
Utilize LAN configurations and Microsoft OS in daily tasks.
Provide end-to-end network documentation and participate in on-call rotations.
Serve as liaison between client staff and engineering teams.

Skills

NOC escalation processes

LAN/WAN knowledge

TCP/IP

BGP routing

Radius/DHCP/DNS

Load Balancers/CNAT

Customer-facing skills

Effective communication

Independent work

Education

Bachelor's degree in engineering or IT

CCNA Certification

Wireless Certification (CWNA/CWNP/Cisco/Aruba)

Job description

Monitoring client infrastructure daily.

NOC Engineer II - Overnight

Las Vegas, NV

About the role

Passionate about network infrastructure? Your next role will ensure the networks we manage will exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-oriented NOC Engineer. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.

We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

*This is a “Panama” shift working 6pmPT-7amPT

Our client requires International Traffic in Arms Regulations (ITAR) compliance, which involves regulations for defense-related work. Anyone working on their network must be a U.S. Person, defined as:

U.S. citizens.
Lawful permanent residents (Green Card holders).
Individuals granted asylum or refugee status.
Protected individuals under the Immigration and Nationality Act (8 U.S.C. 1324b(a)(3)).

What you’ll be doing

Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions Use established policies and procedures to provide timely and accurate ticket updates Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems Provide end-to-end network documentation Participate in an on-call rotation with other NOC engineers Liaison between engineering group and client staff – both technical and non-technical personnel Work in a group/team setting

Y** ou’ll love this job if this describes you:

Problem Solving. You aren’t satisfied until you’ve completely solved a problem, and you take time to get it right, look beyond the obvious, and deliver correct and honest assessments and answers.
Self Development. You are personally and professionally committed to continuous improvement. You take a whole approach to learning: books and academics, experience at work, and learning from your peers.
Technical Aptitude. Some projects we take on have subtle differences, and others present obstacles we haven’t faced yet. You can apply your baseline knowledge and natural technical aptitude to help you with easy tasks and challenging issues.
#ONE_TEAM. There’s a lot of room for individual success, but it all starts at the core, a strong team. You demonstrate open, positive communication, listen to others, and encourage group troubleshooting.
High-Quality Standards. This is a high-impact, highly visible position. You have internal and external clients depending on the quality of work you deliver (never mind the financial impact of low quality). You care about your work and your customers.

What you’ll bring

Understanding of the NOC’s escalation, incident management, and change management processes and procedures.
Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs
TCP/IP, IP addressing, telnet, SSH experience
Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF)
Experienced supporting Radius, DHCP, and DNS servers
Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers
Strong customer-facing skills and business etiquette
Effective communication skills
Ability to work independently and maintain fast-paced milestones and deliverables

Education and Certifications:

Bachelor’s degree in engineering, IT, or commensurate experience
CCNA Certification or better
A Wireless Certification (CWNA/CWNP, Cisco, or Aruba)

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer: