NOC Engineer II

Boldyn Networks; Las Vegas (NV); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Annual Bonus

Panama shift premium

Learning & development

Flexible working

Benefits package

Parental leave

Vacation 15 days

Sick leave 10 days

Volunteer days

Job summary

Boldyn Networks is seeking a NOC Engineer II (Overnight) in Las Vegas to keep complex networks running at peak performance. You’ll triage incidents, perform advanced troubleshooting, and validate routing protocols in LAN/WLAN environments.

Based at the Las Vegas NOC, you’ll document findings, manage incidents end-to-end, and collaborate with engineering teams to maintain high SLA/KPI standards, all while adhering to ITAR compliance.

Qualifications

• Bachelor’s degree in engineering, information technology, or equivalent experience.
• CCNA-level networking knowledge required.
• Proven experience troubleshooting enterprise LAN and WLAN environments.
• Working knowledge of routing protocols (BGP/OSPF/EIGRP).
• Experience with DNS, DHCP, RADIUS, and related network services.
• Strong documentation and communication skills.
• CCNP and wireless certifications are a plus.

Responsibilities

• Perform triage to determine severity, impact, and urgency of network incidents.
• Conduct advanced troubleshooting, complex problem analysis, and RCA.
• Validate routing protocol behavior (BGP/OSPF/EIGRP) and failover conditions.
• Independently troubleshoot and resolve LAN, WLAN, and access infra issues.
• Support DNS, DHCP, RADIUS, and wireless networking environments.
• Work with NATs, load balancers, and carrier-scale networks.
• Manage incidents and update tickets with findings and steps taken.
• Ensure SLA and KPI adherence throughout the incident lifecycle.

Skills

CCNA networking

LAN troubleshooting

WLAN troubleshooting

BGP/OSPF/EIGRP

DNS/DHCP/RADIUS

TCP/IP

Incident management

Documentation

Education

Bachelor's degree in engineering/IT

Tools

NAT appliances

Load balancers

Job description

NOC Engineer II# Careers## NOC Engineer IIApply: Las Vegas: Full time: Posted Today: JR1586**Lead network excellence. Keep the world connected.** **NOC Engineer II (Overnight)****About the role**Passionate about keeping complex network environments running at peak performance? As a NOC Engineer II, you’ll play a vital role in ensuring the stability and reliability of enterprise network systems. This position combines advanced troubleshooting with end-to-end incident management, enabling seamless operations across LAN and WLAN environments. Based in our Las Vegas Network Operations Center, you’ll contribute to operational excellence and help deliver a highly reliable network experience for customers and stakeholders. **\\*This is a \"Panama\" shift working 6pm PT - 7am PT** Our client requires International Traffic in Arms Regulations (ITAR) compliance, which involves regulations for defense-related work. Anyone working on their network must be a U.S. Person, defined as:* U.S. citizens.* Lawful permanent residents (Green Card holders).* Individuals granted asylum or refugee status.* Protected individuals under the Immigration and Nationality Act (8 U.S.C. 1324b(a)(3)). **What you’ll be doing**As part of the Network Operations Center team, you’ll ensure uninterrupted network performance while contributing to continuous operational improvements. It’s a role with a lot of variety, and day-to-day, you’ll mainly be involved with:* Performing triage to determine severity, impact, and urgency of network incidents.* Conducting advanced troubleshooting, complex problem analysis, and root cause analysis (RCA).* Validating routing protocol behavior, including BGP, OSPF, and EIGRP (route availability, adjacency states, and failover conditions).* Independently troubleshooting and resolving LAN, WLAN, and access infrastructure issues across enterprise environments.* Supporting technologies such as TCP/IP, DHCP, DNS, RADIUS, and wireless networking environments.* Working with large-scale NAT / carrier-grade NAT environments and load balancers* Collaborating with engineering teams to resolve high-impact or complex issues.* Managing and maintaining accurate incident tickets, documenting troubleshooting steps and findings.* Ensuring SLA and KPI adherence throughout the incident lifecycle.* Managing incidents and standard changes independently while identifying recurring issues and trends.* Completing end-of-shift handovers in accordance with operational processes.* Communicating clearly with internal teams and external stakeholders, translating technical concepts for varied audiences.* Acting as an operations liaison between engineering teams and customer stakeholders. **What you’ll bring**Think you could make a difference here? We’re looking for someone who genuinely cares about the welfare of our team. You’ll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following:* Bachelor’s degree in engineering, information technology, or equivalent experience* CCNA-level networking knowledge required* Proven experience troubleshooting enterprise LAN and WLAN environments* Working knowledge of routing protocols including BGP, OSPF, and EIGRP* Experience supporting DNS, DHCP, RADIUS, and related network services* Strong proficiency in TCP/IP, IP addressing, SSH, and Telnet* Ability to independently troubleshoot and resolve complex technical issues* Strong documentation and communication skills* Ability to operate with a high degree of autonomy and make real-time decisions* CCNP preferred* Wireless certifications preferred* Experience with NAT appliances, load balancers, or carrier-scale network environments **About us**At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. **Why work with us?**We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way. **We also offer:*** Salary: $68,000 - $80,000* Annual Bonus* Panama Shift: 5% premium on top of base pay* Learning and development opportunities* Flexible working opportunities* Competitive benefit packages* Paid Parental Leave* Vacation starting at 15 days increasing with length of service* 10 days paid sick leave* 4 days off each year to volunteer **Ready to apply?**Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.