No Experience? Start as Express Service Writer

Reynoldssubaru; Connecticut; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) and profit sharing plan

Medical, Dental and Vision

Paid Vacation

Paid Sick Time

Paid training

Short Term Disability and Life Ins

Job summary

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer with no prior experience; we will train you to be successful and grow a career in automotive.

Responsibilities include intake of customers and vehicles, communicating with technicians, presenting results and recommendations, selling services, handling checkout, and managing loaner/rental schedules for a positive customer experience.

Qualifications

• Professional attitude and strong communication, listening, and phone skills.
• Ability to multitask, be detail-oriented, and adapt to changes.
• Team player who is organized and structured.
• Self-motivated, reliable, and able to work under pressure.
• Proficient with Word and Excel and data entry.

Responsibilities

• Receiving customers and their automobiles in the most effective and timely manner.
• Constant communication with service technicians.
• Calling customers with diagnostic results and recommendations from technicians.
• Selling the recommendations from technicians.
• Assisting service customers at checkout
• Prompt call to customers when vehicle is washed and ready.
• Close all repair orders and review with customers as they pick up their automobiles.
• Managing loaner and rental schedule

Skills

Professional attitude

Strong communication

Team player

Organized & structured

Self-motivated

Reliable

Data entry

Tools

Word

Excel

Job description

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer with no prior experience; we will train you to be successful and grow a career in automotive.

Responsibilities include intake of customers and vehicles, communicating with technicians, presenting results and recommendations, selling services, handling checkout, and managing loaner/rental schedules for a positive customer experience.