NLP Data Scientist

Innova Solutions Inc; Charlotte (NC); On-site; USD 76,000 - 83,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

401(k)

Health saving account (HSA)

Job summary

Innova Solutions is hiring an experienced NLP Data Scientist in Charlotte, NC to design, develop, and deploy ML/NLP solutions. The role focuses on Generative AI, LLMs, and advanced analytics to extract insights from large data sets and drive business outcomes.

The ideal candidate has 5+ years in data science, a strong ML production background, and the ability to translate technical findings into actionable business recommendations. This contract role supports long-term AI initiatives.

Qualifications

• Bachelor's or Master’s degree in Data Science, CS, Statistics, AI, Math, Engineering or related field.
• 5+ years of experience in Data Science, ML, AI, Analytics or NLP-focused roles.
• Proven experience building and deploying production-grade ML models.

Responsibilities

• Design, build, evaluate, and deploy ML/NLP models in production.
• Develop AI-driven solutions using Generative AI, LLMs, and analytics techniques.
• Analyze large structured and unstructured data to uncover insights.
• Build scalable data science solutions to support business decisions.
• Communicate findings to technical and non-technical audiences.
• Collaborate with stakeholders to identify AI-driven improvements.

Skills

Python

SQL

Machine Learning

NLP

Generative AI

LLMs

Education

Bachelor's or Master's in Data Science or related field

Tools

Google Cloud Platform

BigQuery

Dialogflow

Vertex AI

AWS

Azure AI/ML services

Job description

A client of Innova Solutions is immediately hiring for an NLP Data Scientist.

Position Type: Full-Time, Contract. Duration: 24+ months. Location: Charlotte, North Carolina 28273.

Position Summary

We are seeking an experienced NLP Data Scientist to design, develop, and deploy advanced machine learning and AI-powered solutions. This role will focus on leveraging Natural Language Processing (NLP), Large Language Models (LLMs), Generative AI, and advanced analytics to extract insights from large volumes of structured and unstructured data and drive business outcomes. The ideal candidate will have a strong foundation in data science, experience with production-grade ML systems, and the ability to translate technical findings into actionable business recommendations.

Key Responsibilities

• Design, build, evaluate, and deploy machine learning and NLP models in production environments.
• Develop AI-driven solutions using Generative AI, LLMs, and advanced analytics techniques.
• Analyze large datasets, including structured and unstructured data, to uncover trends and insights.
• Build scalable data science solutions that support business decision-making.
• Perform statistical analysis, model development, validation, optimization, and performance monitoring.
• Collaborate cross-functionally with business and technology stakeholders to identify opportunities for AI-driven improvements.
• Communicate analytical findings and recommendations to both technical and non-technical audiences.
• Contribute to the development of innovative AI applications, including conversational AI and autonomous workflows.

Required Qualifications

• Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Artificial Intelligence, Mathematics, Engineering, or a related field.
• 5+ years of experience in Data Science, Machine Learning, Artificial Intelligence, Advanced Analytics, or NLP-focused roles.
• Proven experience building and deploying production-grade machine learning models.
• Hands-on experience with:
  • Python
  • SQL
  • Machine Learning
  • Generative AI
  • Large Language Models (LLMs)
  • Natural Language Processing (NLP)
• Experience developing solutions that analyze large volumes of structured and unstructured data.
• Strong understanding of statistical analysis, model development, validation, and optimization.
• Ability to translate complex technical findings into business‑focused recommendations.

Preferred Qualifications

• Experience within customer experience analytics, contact center operations, customer interaction platforms, or call center technologies.
• Hands-on experience with:
  • Google Cloud Platform (GCP)
  • BigQuery
  • Dialogflow
  • Vertex AI
  • AWS and/or Azure AI/ML services
• Experience developing Agentic AI solutions, autonomous workflows, or AI-powered decision-support applications.
• This position is only open to applicants who can be engaged on a W-2 basis.

PAY RANGE AND BENEFITS:

Pay Range*: $55-$60 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following:

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [emailprotected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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