NISSC 3 Systems Support Specialist

AMERICAN SYSTEMS; Cheyenne Wells (CO); On-site; USD 116,200 - 194,000; Full time

Job summary

AMERICAN SYSTEMS is seeking a Systems Support Specialist IV to support the NISSC 3 program at Cheyenne Mountain Space Force Station, Colorado. The role provides onsite and on‑site technical and operational support for mission systems, including system administration, troubleshooting, maintenance, and user assistance in a TS/SCI environment.

Responsibilities include incident response, backup/restore, data integrity, and coordinating with operations, configuration management, logistics, and

Qualifications

• 11+ years of experience in systems or network administration in a secure, mission-critical environment.
• Asset cataloging, recordkeeping, and disposition planning experience for government/defense equipment.
• Active TS/SCI clearance required to start.
• DoD 8140 qualifying certifications (e.g., Security+, CASP+, CCNP Security, CISA, CISSP, CISSP-ISSAP, CISSP-ISSEP).

Responsibilities

• Deliver onsite and on‑call technical and operational support for multiple mission systems, including system administration and health checks.
• Perform incident response activities, triage, escalation, and documentation of resolution.
• Coordinate with operations management, configuration management, logistics, and engineering for system changes and asset tracking.

Skills

Systems admin

Network admin

Incident response

Asset tracking

Audit readiness

Documentation

Security best practices

Team collaboration

Education

Bachelor's degree in IT/CS/IS or equivalent DoD training

Job description

Location: US-CO-Cheyenne Mountain

ID: 2026-4177

Overview

AMERICAN SYSTEMS is looking for our next Systems Support Specialist!

AMERICAN SYSTEMS is seeking Systems Support Specialist IV personnel to support the NISSC 3 program at Cheyenne Mountain Space Force Station, Colorado. These roles deliver technical and operational support for multiple mission systems by providing onsite and on‑call coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. The team will help ensure operational readiness, data integrity, and compliance with documentation and reporting standards.

Responsibilities

• Deliver onsite and on‑call technical and operational support for multiple mission systems, including system administration, monitoring, and health checks.
• Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues.
• Conduct preventive and corrective maintenance, including patching, updates, configuration changes, and system optimization.
• Provide user support and training for system access, basic operations, and issue resolution.
• Collect, maintain, and update operational logs, incident and deficiency reports, and operational checklists.
• Perform incident response activities, including initial triage, escalation, coordination, and documentation of resolution.
• Execute backup and restore operations, ensuring data integrity, availability, and compliance with mission and security requirements.
• Support system administration and database activities as needed to maintain mission systems and associated services.
• Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
• Act as a technical resource for performance optimization, data integrity, role continuity, and support of management status reporting.
• Coordinate with operations management, configuration management, logistics, and engineering teams to support system changes, upgrades, asset tracking, and disposition.

Qualifications

• 11+ years of experience in systems or network administration, systems support, or related technical roles in a secure, mission critical (DoD or similar) environment.
• Solid understanding of property accountability practices, asset tracking, and inventory management systems in a technical or laboratory environment.
• Proven skills in asset cataloging, recordkeeping, and disposition planning for government or defense‑related equipment.
• Experience coordinating with operations management and supporting configuration management requirements (e.g., tracking configuration items, maintaining inventories).
• Demonstrated attention to detail and compliance orientation to support audit readiness and process documentation.
• Knowledge of safety, handling, and secure storage of sensitive or classified assets is advantageous.
• Experience supporting incident response, backup/restore, and user support in an operational setting is highly desirable.
• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
• Minimum: Active TS/SCI clearance required to start.
• Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred:
  • SecurityX / CASP+
  • CCNP Security
  • CISA
  • CISSP
  • CISSPISSAP
  • CISSPISSEP

Notice of Anticipated Employment Opportunities These positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $116,200.00/yr - USD $194,000.00/yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status