NISC Revisit Agent

Andersen Corporation; Oak Park Heights (MN); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account contributions

Paid time off & holidays

401(k) plan & contributions

Tuition reimbursement opportunities

Job summary

Andersen Corporation is seeking an Inside Sales Center Revisit Agent for Renewal by Andersen in Oak Park Heights. You will reconnect with Demo No‑Sale homeowners, follow a strict methodology, and arrange second-home visits for our sales consultants.

Ideal candidates have at least two years of inside sales or call center experience, strong objection handling, and the flexibility to work evenings and weekends in a hybrid environment that supports remote work for most team members.

Qualifications

• Minimum of two years inside sales/call center experience.
• Demonstrated ability to overcome objections, negotiate positive outcomes and present positive image of the company.
• Ability to work with all levels and types of people and to appreciate diversity.
• Excellent analytical and problem‑solving skills.
• Must be able to work non‑traditional hours (evenings and weekends).
• Associate or Bachelor’s degree in business or an equivalent combination of education and experience.
• Minimum of two years Sales Experience.

Responsibilities

• Reconnect with Demo No‑Sale homeowners, understand their window situation and needs.
• Follow a strict methodology to understand problems and invite a second home visit.
• Arrange for sales consultants to meet homeowners at their home.
• Leave homeowners with a positive phone experience, encouraging referrals.

Skills

Inside sales

Objection handling

Negotiation

Customer service

Education

Bachelor's degree

Associate degree

Job description

ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

RENEWAL BY ANDERSEN SUMMARY

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.

SUMMARY

A great opportunity is available for an assertive, personable, and persuasive person to join the Inside Sales Center Team at Renewal by Andersen, the most recognized name in windows. The challenging (yet fun) job will be located at our Oak Park Heights location with most of our Team working remotely. You will be interacting with prospective customers and setting appointments up for our sales consultants to meet with prospective customers in their home. Make great money while working full time. If you are hardworking, outgoing individual, that loves talking to people

PRIMARY RESPONSIBILITIES

• As an Inside Sales Center (ISC) Revisit Agent, you will play a key role in helping homeowners get a solution to their problem windows.
• Your listening skills, conversational style, emotional intelligence, self-confidence, and experience equip you with the core competencies to succeed in your new job.
• The type of customers you will contact are called “Demo No‑Sale Homeowners.” They are people who’ve already met with a Renewal by Andersen sales representative but have decided not to move forward with us for whatever reason. Your job will be to reconnect with Demo No‑Sale Homeowners, follow a strict methodology to understand their problem window situation, and suggest they invite us back to their home for a second opportunity to earn their business.
• Even if some homeowners decide not to welcome us back, your role will be to leave them with an exceptionally positive phone experience. Who knows? They might tell a friend or family member who has problem windows about the good people at Renewal by Andersen and to at least consider us for the project.

QUALIFICATIONS AND SKILLS

MUST HAVE QUALIFICATIONS

• Minimum of two years inside sales/call center experience
• Demonstrated ability to overcome objections, negotiate positive outcomes and present positive image of the company.
• Ability to work with all levels and types of people and to appreciate diversity.
• Excellent analytical and problem‑solving skills.
• Must be able to work non‑traditional hours (evenings and weekends)

NICE‑TO‑HAVE QUALIFICATIONS

• Associate or Bachelor’s degree in business or an equivalent combination of education and experience.
• Minimum of two years Sales Experience.

CULTURE AND BENEFITS

“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most. ** It’s also why we’re committed to supporting you to approach each day with a bright outlook.

Benefits Include, And Are Not Limited To

• Medical/Dental/Vision/Life Insurance
• Health Savings Account contributions
• Paid holidays plus PTO
• 401(k) plan & contributions
• Professional development and tuition reimbursement opportunities
• Charity contributions
• Nationwide career opportunities

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

PAY RANGE

$19.20 - $28.80

CULTURE AND BENEFITS

At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary per position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities
• For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING

In 2026 Andersen has set a profit‑sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail].

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.