Nightshift Hotel Security & Guest Safety Lead

Candlewood Suites Miami Doral, an IHG Hotel; Miami (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Candlewood Suites Miami Doral, an IHG Hotel is seeking an Overnight Security Officer to maintain a safe and welcoming environment during the overnight hours. You will patrol interior and exterior areas, monitor for suspicious activity, respond to security concerns, and assist guests and the Night Auditor as needed.

The role emphasizes professional conduct, strong customer service, and the ability to handle emergencies while upholding hotel safety standards and operational continuity.

Qualifications

• Previous experience in hotel security, hospitality, law enforcement, or related field preferred.
• Valid Florida security license, as required by state regulations.
• Strong customer service and interpersonal communication skills.
• Ability to remain calm and professional during emergencies or challenging guest interactions.
• Ability to work independently with minimal supervision.

Responsibilities

• Conduct regular interior and exterior patrols of the hotel property.
• Monitor for suspicious activity and security concerns.
• Ensure exterior doors and restricted areas are secured.
• Assist guests with overnight inquiries and maintain a quiet environment.
• Provide security support to the Night Auditor and front desk as needed.
• Respond to emergencies and coordinate with management and authorities.

Skills

Customer Service

Observation

Incident Reporting

Crisis Management

Communication

Job description

Candlewood Suites Miami Doral, an IHG Hotel is seeking an Overnight Security Officer to maintain a safe and welcoming environment during the overnight hours. You will patrol interior and exterior areas, monitor for suspicious activity, respond to security concerns, and assist guests and the Night Auditor as needed.

The role emphasizes professional conduct, strong customer service, and the ability to handle emergencies while upholding hotel safety standards and operational continuity.