Nights & Weekend Receptionist — Warm Front Desk Pro

The Lodge at Red Rocks; Morrison (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tapcheck access

Health benefits

Paid time off

Training & development

Competitive pay

Job summary

The Lodge at Red Rocks is seeking a Nights & Weekend Receptionist to warmly welcome residents, families, and visitors in a skilled nursing facility environment. This role covers evenings and weekends, serving as the first point of contact and ensuring a calm, organized front desk.

Responsibilities include greeting guests, answering calls, managing sign-ins, and supporting administrative tasks. Training and growth opportunities are available in a compassionate team setting.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or front desk experience preferred (healthcare or SNF experience a plus).
• Familiarity with HIPAA regulations and a healthcare setting is beneficial.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Basic proficiency in Microsoft Office (Word, Outlook, Excel).
• Ability to remain calm and courteous under pressure.
• Bilingual skills (preferred but not required, depending on the facility population).

Responsibilities

• Greet all residents, family members, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls using a multi-line phone system.
• Maintain sign-in/out logs for visitors and vendors in accordance with facility policies.
• Respond to inquiries and provide information regarding facility services and procedures.
• Manage incoming and outgoing mail, deliveries, and packages.
• Assist with scheduling appointments or facility tours as needed.
• Support administrative staff with clerical tasks including filing, copying, and data entry.
• Ensure the front lobby and reception area are clean, organized, and welcoming.
• Uphold HIPAA and resident privacy standards at all times.
• Assist during emergency procedures by maintaining communication and directing traffic as needed.
• Perform additional administrative tasks or projects as assigned by supervisor.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

Calm under pressure

Bilingual (preferred)

Education

High school diploma

Tools

Microsoft Office

Job description

The Lodge at Red Rocks is seeking a Nights & Weekend Receptionist to warmly welcome residents, families, and visitors in a skilled nursing facility environment. This role covers evenings and weekends, serving as the first point of contact and ensuring a calm, organized front desk.

Responsibilities include greeting guests, answering calls, managing sign-ins, and supporting administrative tasks. Training and growth opportunities are available in a compassionate team setting.