Nights Return Supervisor

Saks Fifth Avenue; Pottsville (Schuylkill County); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading retail company seeks a team lead to oversee operational processes within its fulfillment center. Candidates should have a Bachelor's degree and experience in similar roles. Responsibilities include managing a team, monitoring performance KPIs, and ensuring compliance with safety protocols.

Qualifications

• 2+ years of team lead experience in retail, wholesale, or direct-to-consumer operations.
• Proficiency in WMS and Google Suite applications.
• Demonstrated ability to analyze data and make informed decisions.

Responsibilities

• Support productivity and performance accuracy in fulfillment center.
• Conduct daily shift meetings and support workforce staffing.
• Implement process improvements for efficiency.

Skills

Leadership

Communication

Interpersonal Skills

Data Analysis

Problem Solving

Education

Bachelor’s Degree in business or supply chain management

Tools

Warehouse Management Systems (WMS)

Google Suite

Job description

Salary Range $45,000 - $60,000*

Job Description:

Role Summary

The primary responsibility of the position is to support leadership and the operational direction for departments within the fulfillment center to include Inbound, Outbound, Quality or Returns as well as other areas as needed. This position will support the productivity and performance accuracy of these areas of the operation.

Role Description (Duties & Responsibilities

• Support in leading and developing a team of employees to achieve operational and productivity goals while fostering a positive and inclusive work environment
• Conduct daily shift meetings and support workforce staffing and scheduling to meet operational business needs
• Prioritize and champion safety initiatives and protocols to ensure a safe work environment by conducting regular safety meetings and promoting a culture of safety awareness
• Support all aspects of area operations including productivity, inventory management, order fulfillment and quality assurance
• Identify and implement process improvements to enhance efficiency and accuracy
• Monitor and analyze KPIs to drive continuous improvement; develop and execute action plans to address areas of concern and meet performance targets
• Ensure compliance with company policies, procedures and regulatory requirements
• Generate and analyze reports on operational performance and present findings to senior management
• Track attendance and timekeeping on a daily basis

Key Qualifications

Required Qualifications (Minimum Requirements):

• Bachelor’s Degree in business, supply chain management preferred
• 2 + years of team lead experience in retail, wholesale, or direct-to-consumer operations with proven experience in a fulfillment center environment.
• Leadership , communication and interpersonal skills
• Demonstrated ability to analyze data, make informed decision and solve complex problems
• Proficiency in using warehouse management systems (WMS), automated fulfillment equipment, and Google Suite applications required

Preferred Qualifications (nice to haves):

• Physical Demands/Environmental Conditions (only required for Fulfillment Center jobs)

• The incumbent is required to have sustainable physical requirements including but not limited to standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull up to 50lbs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.