Night/ Weekend Manager

Pee Dee Coalition; Florence (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A non-profit organization in South Carolina is seeking a Shelter Night/Weekend Manager to oversee operations at an emergency shelter open 24/7. This role requires an associate's degree in Human Services or related experience, along with supervisory skills. Responsibilities include crisis intervention, supervising staff, and ensuring client confidentiality. Ideal candidates should demonstrate strong leadership, effective communication, and the ability to lift 30 lbs. Availability for night, weekend, and holiday shifts is essential.

Qualifications

• Associates degree in Human Services or relevant experience is required.
• Must have supervisory experience and demonstrate strong leadership.

Responsibilities

• Provide direct services to victims including crisis intervention.
• Supervise Night Weekend Workers and assign work schedules.
• Ensure client confidentiality and enforce shelter policies.
• Complete intakes and paperwork for new residents.

Skills

Crisis intervention

Leadership skills

Effective communication

Problem-solving techniques

Knowledge of local resources

Ability to lift 30 lbs

Education

Associates degree in Human Services

Job description

Job Summary

The emergency safe shelter is open 24-7 with trained staff. The Shelter Night/Weekend Manager must possess a 2-year degree in Human Services or related work experience in domestic violence. SWM must be available to work on holidays, weekends, weekdays, and overnights. Responsibilities include supervising Night Weekend Workers providing direct and indirect services with integrity, energy, optimism, temperament, non-judgmental attitude, and compassion to all residents. Employees must be able to perform physical tasks of lifting up to 30lbs and climbing up and down stairs.

Responsibilities

• Provide direct services to victims including crisis intervention and support services.
• Perform administrative duties, as well as indirect duties including housekeeping, repairs, and cleaning.
• Possess knowledge of local resources for women and children.
• Always protect client confidentiality and the security of the shelter by enforcing house policies and guidelines for health and safety purposes.
• Communicate effectively with residents, staff, volunteers, law enforcement and other agencies in a timely manner.
• Must be able to supervise and assign the work schedule for all NWR workers to ensure all shifts are covered.
• Must be available to work at night, weekends, holidays, and overnight.
• Answer the shelter phone line and crisis line promptly, providing accurate information.
• Adequately document services in Collaborate and daily shift reports; assist residents in completing requests for orders of protection.
• Complete intakes and paperwork within 24 hours of residents entering shelter and follow up with daily goals.
• Assist with processing donations, distribution, storage and inventory.
• Must be able to lift and walk up and down stairs.
• Provide transportation, referrals, court accompaniment, and resources for residents.
• Provide superior communication when interacting with shelter residents utilizing trauma informed care approach.
• Facilitate support groups and life skills groups for the women and activity/support groups for the children.
• Must demonstrate excellent listening skills, steady temperament, and effective problem-solving techniques.
• Complete Pee Dee Coalition Volunteer training within 3 months of employment.
• Adhere to agency confidentiality, policies, procedures, and code of ethics.
• Complete Victim Service Provider training within 1 year of employment.
• Perform miscellaneous duties as assigned and participate in shelter staff meetings as required.
• Must possess supervisory experience and demonstrate strong leadership skills

Requirements

Associates degree in Human Services or experience in the related field.