Night & Weekend Dispatcher (Off-Hours)

Shelton Trucking LLC; Altha (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Shelton Trucking LLC, a PS Logistics company, is seeking an Off-Hours Dispatcher in Florida. The role supports drivers and office teams daily, prioritizing safety and efficient operations across assigned companies and services.

You will track hours of service, coordinate with Safety, DM, and Operations, and address issues impacting on-time deliveries. The position demands strong communication, customer service, and multitasking abilities, with a flexible schedule that may include weekends,

Qualifications

• Strong communication skills to effectively interact with customers, drivers and team members.
• Customer service orientation with a team mindset and strong organizational skills.
• Ability to manage multiple tasks simultaneously and maintain flexibility in scheduling.

Responsibilities

• Ensure safety is the top priority in all activities.
• Track hours of service for trucks and follow up on all Hours of Service alert emails.
• Send completion emails to Safety Department, DM and Operations Manager.
• Be aware of safety processes regarding accidents, injuries, motorist complaints and load theft/damage claims.
• Know operational processes for all assigned companies.
• Sunday night tracking for on-time Monday delivery.
• Follow up on issues as requested by DMs.
• Communicate critical issues during shifts to DM and Operations Manager as required.
• Follow up on driver-reported issues directly or indirectly.
• Build and cultivate driver relationships and communicate driver issues/ complaints to appropriate DM or ops support.
• Track critical customer loads and communicate service issues to CSR, DM and supervisors.
• Make phone contact during shifts to resolve service issues with CSR, DMs and Operations Manager.
• Complete PODs as requested by Sales Management.
• Follow up with Maintenance, Road call and/or Breakdown.
• Aware and implement PSL’s Core Values.

Skills

Communication skills

Customer service

Team collaboration

Organizational skills

Flexibility

Multitasking

Job description

Shelton Trucking LLC, a PS Logistics company, is seeking an Off-Hours Dispatcher in Florida. The role supports drivers and office teams daily, prioritizing safety and efficient operations across assigned companies and services.

You will track hours of service, coordinate with Safety, DM, and Operations, and address issues impacting on-time deliveries. The position demands strong communication, customer service, and multitasking abilities, with a flexible schedule that may include weekends,