Night & Weekend Dept Lead, Retail Operations

The Mangue Family Inc; California, United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Grocery Outlet Irvine is seeking a Night and Weekend Department Manager to lead the retail sales team and ensure smooth store operations.

You will supervise staff, adjust schedules for night and weekend shifts, train and evaluate employees, and help forecast monthly results while resolving escalated customer issues. The role requires strong leadership and exceptional communication skills in a fast-paced environment.

Qualifications

• Experience in retail, customer service, or related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

Responsibilities

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints

Skills

Retail experience

Customer service

Fast-paced environment

Written and verbal communication

Leadership

Job description

Grocery Outlet Irvine is seeking a Night and Weekend Department Manager to lead the retail sales team and ensure smooth store operations.

You will supervise staff, adjust schedules for night and weekend shifts, train and evaluate employees, and help forecast monthly results while resolving escalated customer issues. The role requires strong leadership and exceptional communication skills in a fast-paced environment.