Night Shuttle & Patient Transport Specialist

The University of Iowa; Iowa City (IA); On-site; USD 33,000 - 41,000; Full time

Job summary

The University of Iowa Health Care department of Guest Services is seeking a Patient Transporter & Night Shuttle Driver. This full-time position primarily works Monday through Friday from 9:30 p.m. to 1:00 a.m., transporting patients and visitors across UI Health Care campuses.

Responsibilities include welcoming guests, transporting patients, and ensuring safety and confidentiality. The role requires excellent customer service, strong interpersonal skills, and the ability to move heavy loads and

Qualifications

• Excellent customer service skills; experience working with the general public in a service environment.
• Excellent interpersonal communication skills; experience working with internal and external customers.
• Ability to read, write and follow instructions.
• Ability to safely drive all types of vehicles.
• Ability to move across long distances and remain in a stationary position for extended periods of time.
• Ability to use a mobile phone and other electronic devices.

Responsibilities

• Welcomes and acknowledges all guests according to appropriate standards.
• Maintain a professional attitude toward patients, visitors, and hospital staff members at all times.
• Provides inter-clinic and intra-hospital patient transport.
• Assist with transfer and lifting of patients using lifting equipment when needed.
• Drive a passenger van for Night Shuttle Service for UI Health Care staff to designated staff parking lots.
• Perform other projects and duties as assigned.

Skills

Customer service

Interpersonal communication

Driving ability

Physical stamina

Reading & writing

Job description

The University of Iowa Health Care department of Guest Services is seeking a Patient Transporter & Night Shuttle Driver. This full-time position primarily works Monday through Friday from 9:30 p.m. to 1:00 a.m., transporting patients and visitors across UI Health Care campuses.

Responsibilities include welcoming guests, transporting patients, and ensuring safety and confidentiality. The role requires excellent customer service, strong interpersonal skills, and the ability to move heavy loads and