ICQA Warehouse Group Lead - Drive Quality & Ops

URBN; Kansas City (KS); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN is seeking a Group Lead at our Kansas City distribution facility to lead a team of associates, ensure day-to-day operations meet SLAs, and maintain high safety and quality standards.

You will develop staff, resolve issues with cross-functional teams, and promote an efficient, accurate workflow in a fast-paced environment. This role requires strong organization, communication, and problem-solving skills.

Shift: Sunday - Wednesday (5:30 PM - 4:00 AM) with overtime as needed.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendanceand must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team Building

Problem Solving

Communication

Time Management

Education

High school diploma or GED

Job description

URBN is seeking a Group Lead at our Kansas City distribution facility to lead a team of associates, ensure day-to-day operations meet SLAs, and maintain high safety and quality standards.

You will develop staff, resolve issues with cross-functional teams, and promote an efficient, accurate workflow in a fast-paced environment. This role requires strong organization, communication, and problem-solving skills.

Shift: Sunday - Wednesday (5:30 PM - 4:00 AM) with overtime as needed.