Night Shift Service Manager - Worcester, MA

The Goodyear Tire & Rubber Company; Worcester (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Employee discounts

Paid vacations

Job summary

The Goodyear Tire & Rubber Company in Worcester, MA is hiring a hands-on Service Manager for our Fleet Service Center. This full-time role offers a starting pay rate of $30.00–$35.00 per hour with a $1.00 shift differential and a night shift from 9:00 PM to 7:00 AM.

You will manage the team, supervise service appointments, and ensure quality work and safety while delivering excellent guest service. ASE certification and prior fleet-service leadership are preferred.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license and must be 18+ years old.
• Must be legally authorized to work in the U.S. without sponsorship now or in the future.
• No relocation is offered for this position.

Responsibilities

• Lead Fleet Service Center operations and schedule the team.
• Supervise service appointments to ensure timely, quality work.
• Handle billing and point of sale interactions.
• Document all work on repair orders and maintain safety standards.
• Promote teamwork and ensure guest satisfaction.

Skills

Automotive service management

Valid driver's license

Legal work authorization

Education

ASE Certification

Tools

Point of sale software

Job description

Are you ready to Build a Better Future?

If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience!

Details:

Full Time Employment

Work Location:

981 Grafton St Worcester, MA 01605

Starting Payrate

$30.00 - $35.00/hr + $1.00 shift diffrential

Shift Information:

9:00 PM to 7:00 AM

Goodyear owns and operates more than 580 tire and auto service centers nationwide and this role would be joining our growing fleet business. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes:

• medical plans
• 401(k)
• certification reimbursement, employee discounts
• paid vacations

As the bridge between Fleet owners, managers and other associates you will bring an outstanding service first mindset that impacts others, ensures guest satisfaction and places safety as a top priority for your team at Goodyear's Fleet Service Centers.

At Goodyear we invest in you and your future by providing excellent training for our technicians. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

A Day in the Life:

As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service. You will have the opportunity to turn the wrench taking a vehicle from start to finish, including billing, point of sale software interaction, and documentation. You will be responsible for managing the Fleet Service Center by scheduling your team, service appointments, and organizing workflow to deliver quality work on time to the fleet. We encourage you to allow us to invest in your success as you invest in ours.

What are we seeking?

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service sales experience
• Previous automotive service experience
• ASE Certification

About the Role: What skills will you learn?

• How to perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving, brake repairs, fluid exchanges/flushes, preventative maintenance, and tire installation
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Promote teamwork to deliver times and accurate guest care
• Maintain strict adherence to Company policy on vehicle care and operation
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Affinitive Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.