Automotive Tire and Service Advisor - Lynn, MA

The Goodyear Tire & Rubber Company; Lynn (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability

Tuition assistance

Tire discounts

Job summary

The Goodyear Tire & Rubber Company in Lynn, MA is hiring an Automotive Tire & Service Advisor. You will gain hands-on experience in one of Goodyear's Auto Service centers by connecting with guests and delivering outstanding service while learning about quality, sales, and profitability.

The role emphasizes driving tire sales, building guest relationships, scheduling appointments, and communicating promotions.

Qualifications

• Experience in automotive guest service is preferred.
• Valid driver’s license.
• Must be at least 18 years old.
• Legally authorized to work in the U.S. without sponsorship

Responsibilities

• Drive sales and profitability by selling tires and services.
• Build guest relationships and ensure satisfaction.
• Communicate promotions and warranties to guests.
• Assist in check-in, appointment scheduling, estimates, and checkout.
• Maintain clean, safe work and guest areas.
• Perform manual tasks including lifting tires and wheels.

Skills

Guest Service

Sales

Communication

Teamwork

Problem Solving

Education

High School Diploma or GED

Job description

Shift: Must be able to work retail hours including some holidays and weekends

Starting Pay: 18.00-23.00 + Commission & ongoing training to promote your career growth

base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sickness and vacation time, as well as tire discounts

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description:

As an Automotive Tire & Service Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

• Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Communicate all advertising and promotion of products and services
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Contribute to promotional merchandising and special events
• Effectively communicate all warranties, promotions, and advertisements to guests
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Assist Service Manager in communicating information about guest vehicles, as needed
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Previous Automotive Guest Service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• High School Diploma or GED
• Previous tire sales experience
• Previous automotive service sales experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Aff? All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.