Night Shift RN Case Manager: Utilization & Payer Liaison

Trinity Health Mid-Atlantic; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Trinity Health is seeking an RN Case Manager for the on-site Night Shift (7:00 PM – 7:30 AM), working three 12-hour shifts per week with rotating weekends to support Mercy Medical Center and Mercy West Lakes in Des Moines, IA. Responsibilities include admission review, utilization management, and payer coordination in collaboration with Case Management and Revenue Cycle.

Required Iowa RN licensure with 5+ years of nursing experience; BSN preferred; UR certification within 12 months is a plus.

Qualifications

• Current Iowa RN license.
• Minimum of five (5) years of clinical nursing experience.
• BSN or healthcare-related degree preferred.
• Knowledge of insurance eligibility, CMS rules, and utilization review processes across the continuum of care.
• Strong clinical judgment, communication, and independent decision-making skills.
• Utilization Review certification within 12 months of hire preferred.
• Completion of Mandatory Reporter abuse training within three (3) months of hire.

Responsibilities

• Perform admission, concurrent, and post-discharge utilization reviews in accordance with the Utilization Management Plan and regulatory requirements.
• Apply Milliman Care Guidelines and payer-specific criteria to determine appropriate patient status.
• Collaborate with attending physicians to clarify admission status and initiate second-level physician reviews as needed.
• Communicate status changes promptly to Case Management, Admitting, and other relevant departments.
• Provide patient/family education and issue Notices of Status Change when required.
• Accurately document utilization review activities, status determinations, authorizations, denials, and communications in the medical record and STAR system.
• Submit timely clinical information to payers to prevent technical denials and support authorization and continued stay.
• Review and route denial notifications for appeal consideration; collaborate with post-denials, RAC, and appeal teams.
• Monitor insurance coverage and communicate updates to verification and financial teams.
• Participate in peer-to-peer reviews and advocate for appropriate admission status and continued stay.

Skills

Clinical nursing experience

Communication skills

Independent decision-making

Utilization review knowledge

Education

RN license (Iowa)

BSN preferred

Job description

Trinity Health is seeking an RN Case Manager for the on-site Night Shift (7:00 PM – 7:30 AM), working three 12-hour shifts per week with rotating weekends to support Mercy Medical Center and Mercy West Lakes in Des Moines, IA. Responsibilities include admission review, utilization management, and payer coordination in collaboration with Case Management and Revenue Cycle.

Required Iowa RN licensure with 5+ years of nursing experience; BSN preferred; UR certification within 12 months is a plus.