Night Shift Residential Care & Crisis Support

Mental Health Systems; Fresno (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

TURN is seeking a Facility Monitor to maintain a safe residential recovery environment and support clients and program staff. The role emphasizes security, crisis intervention, documentation, and teamwork.

You will supervise residents, respond to medical or emergencies, coordinate with on-call coverage, and uphold HIPAA and confidentiality standards while engaging empathetically with residents.

Qualifications

• High School Diploma or GED required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Cultural competency understanding required. Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.
• SUD Registered or Certified

Responsibilities

• Maintain security procedures for the facility.
• Oversee residents’ rooms; conduct room searches and ensure room standards are kept.
• Provide crisis intervention and stabilization to assist clients in symptom management.
• Complete accurate and timely documentation as contractually required and meet minimum requirements for client services.
• Shift coverage including part of the on-call team.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Monitor the residents; ensure they are present in the facility.
• Respond to resident's needs for medication or emergency medical treatment.
• Provide oversight of resident's transportation passes.
• Maintain program structure and adherence to rules and procedures.
• Seek supervision by contacting Residential Program Manager in case of emergencies.
• Document in program log both the regular checks on residents and any emergency/crisis situations which occur.
• Provide basic direction to residents who experience emotional crisis during this shift.
• Communicate effectively with other staff to provide consistent treatment for each client.
• Interacts therapeutically with residents.
• Meets and maintains security and other standards necessary for admission to the program. Complies with all requirements including security and safety.
• Maintain confidentiality.
• Excellent interpersonal and communication skills.
• Good sense of boundaries, ethics and professional demeanor. Maintain the distinction between therapeutic and social relationships
• Cultural and ethnically sensitive.
• Other relevant duties as assigned.
• Comply with all MHS and program rules, policies and procedures including HIPAA standards.

Skills

Interpersonal communication

Cultural sensitivity

Bilingual (preferred)

EHR software familiarity

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

EHR software

Job description

TURN is seeking a Facility Monitor to maintain a safe residential recovery environment and support clients and program staff. The role emphasizes security, crisis intervention, documentation, and teamwork.

You will supervise residents, respond to medical or emergencies, coordinate with on-call coverage, and uphold HIPAA and confidentiality standards while engaging empathetically with residents.