Night Shift Quality Lead - ISO/BRCGS & CQI

KOB Solutions, Inc.; Olyphant (Lackawanna County); On-site; USD 65,000 - 90,000; Full time

Job summary

KOB Solutions, Inc. is seeking a Night Shift Quality Supervisor to oversee nightly QA activities in the plant, ensuring ISO, HARA and BRCGS compliance.

The role drives continuous improvement, investigates quality incidents, analyzes data, and reports KPIs to the Quality Manager. Responsibilities include leading Quality Technicians, maintaining 5S, reviewing non-conforming data, supporting process controls, and coordinating corrective actions across production and support teams.

Qualifications

• Associate degree or equivalent technical training or certification.
• Experience in administering and leading quality activities.
• Experience with quality policies, systems, and procedures.
• Working knowledge of SPC.
• Experience with BRCGS auditing procedures is preferred.
• Experience with SAP is preferred.
• Strong written and verbal communication and training skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Excellent people skills, high energy and positive cultural fit.
• Ability to solve complex problems outside of normal processes.
• Familiar with Food Safety, GMPs, and HARA Principle.

Responsibilities

• Analyze non-conforming data according to specifications and sampling plan; drive corrective actions and inform production promptly to close alarms.
• Perform daily quality records review and support production on process control parameters and defect catalogue application.
• Lead the HFI process and produce reports including NCR records, production accounting, disposition, and rework.
• Coordinate and assist production; provide feedback for troubleshooting and root-cause identification for customer claims and on-hold items.
• Maintain and develop quality documentation (forms, instructions, training guides, checklists) for BRCGS and ISO compliance and retention policies.
• Provide training, maintain records, and create work instructions for Quality Technicians and Operators.
• Attain and maintain proficiency in all quality testing.
• Support ISO and BRCGS initiatives through procedures creation, verification, and audits.
• Assist in developing responses and corrections to audit findings.
• Establish and maintain 5S and high housekeeping standards.
• Lead Quality Technicians and MLT Operators including scheduling, attendance, policy and procedure administration.
• Perform any other duty reasonably corresponding with the role.

Skills

Quality leadership

GMP/HACCP

SPC

Data analysis

Root cause

Training

Excel

Communication

SAP

ISO familiarity

Education

Associate Degree or technical certification

Tools

SAP

MS Office

Job description

KOB Solutions, Inc. is seeking a Night Shift Quality Supervisor to oversee nightly QA activities in the plant, ensuring ISO, HARA and BRCGS compliance.

The role drives continuous improvement, investigates quality incidents, analyzes data, and reports KPIs to the Quality Manager. Responsibilities include leading Quality Technicians, maintaining 5S, reviewing non-conforming data, supporting process controls, and coordinating corrective actions across production and support teams.