Night Shift Public Safety Officer - Hospital Security

MelroseWakefield Healthcare; Wyoming (MA); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Competitive salaries & benefits start

403(b) retirement plan with hospital

Tuition reimbursement

Free Parking

Job summary

Melrose/Wakefield Hospital seeks an entry-level Healthcare Security Officer to protect facilities and assets, ensure safety of patients, visitors and staff, and respond to incidents with professionalism in a busy hospital setting. Under general supervision, you will patrol buildings and grounds, escort and screen visitors, identify safety hazards, and document events to support incident investigations.

This role requires strong communication, teamwork, and a calm, decisive approach to security

Qualifications

• High School diploma or equivalent.
• Valid state issued driver’s license.
• Possess IAHSS Basic certification as a Healthcare Security Officer within 1 year of hire. Incumbents as of 9/1/2025 will have 1 year from 9/1/2025 to obtain IAHSS Basic Healthcare Security Officer certification.

Responsibilities

• Perform basic public safety and security duties. Conduct internal and external patrols of all facilities and grounds.
• Respond to and report on routine and emergency calls for service, building alarms, restraint of violent patients and/or visitors.
• Monitor assigned area for suspicious activity, and screen vendors and visitors entering the facility.
• Provide escorts to patients, visitors, staff and others in conformance with established procedures.
• Identify security vulnerabilities, safety hazards and violations of Hospital policy and take corrective action or escalate as needed.
• Maintain composure under stressful circumstances and engage in de-escalation strategies when appropriate.
• Ensure identification badges are properly displayed and grant access to authorized personnel.

Skills

English fluency

Basic computer skills

Multitasking

Decision making

Emotional maturity

Dependability

Punctuality

Diplomacy

Teamwork

Discipline

Education

High School diploma or equivalent

IAHSS Basic certification within 1 year of hire

Job description

Melrose/Wakefield Hospital seeks an entry-level Healthcare Security Officer to protect facilities and assets, ensure safety of patients, visitors and staff, and respond to incidents with professionalism in a busy hospital setting. Under general supervision, you will patrol buildings and grounds, escort and screen visitors, identify safety hazards, and document events to support incident investigations.

This role requires strong communication, teamwork, and a calm, decisive approach to security