Night Shift Physical Security SOC Specialist

Green Thumb; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Green Thumb Industries (GTI) seeks an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team in Chicago. You will monitor CCTV, alarms, and access controls, respond to incidents, and coordinate with internal teams and law enforcement to protect people, facilities, and assets.

The role requires night/evening shifts (10 PM–8:30 AM CST, 4 days/week), strong situational awareness, and the ability to multi-task under pressure.

Qualifications

• 3+ years in physical security, dispatch, emergency operations, or SOC environment preferred.
• Experience with CCTV monitoring, alarm response, and access control systems preferred.
• Adaptable and solutions-oriented with strong critical thinking and decision-making.
• Strong verbal and written communication skills under pressure.
• Proven ability to multi-task and prioritize in high-pressure situations.

Responsibilities

• Monitor CCTV, alarm systems, CEM platforms, and access control to detect and respond to incidents.
• Act as the first point of contact for physical security events including alarms and notifications.
• Coordinate with internal teams to mitigate disruptions and restore operations.
• Liaise with site leadership and law enforcement during incidents to ensure safety and compliance.
• Document events accurately, maintain logs, and deliver real-time risk assessments.
• Manage security equipment service calls and troubleshoot via ticketing platforms.
• Perform remote audits, alarm testing, and credential updates.
• Contribute to development of security protocols and emergency plans.

Skills

CCTV monitoring

Alarm response

Access control

Incident response

Security operations

Communication under pressure

Education

High School Diploma preferred; college degree preferred

Tools

Everbridge

Job description

Green Thumb Industries (GTI) seeks an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team in Chicago. You will monitor CCTV, alarms, and access controls, respond to incidents, and coordinate with internal teams and law enforcement to protect people, facilities, and assets.

The role requires night/evening shifts (10 PM–8:30 AM CST, 4 days/week), strong situational awareness, and the ability to multi-task under pressure.