Patient Access Rep I – Registration & Billing

Franciscan Alliance, Inc.; Louisiana (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Franciscan Health Lafayette East Campus in Lafayette, IN, is seeking a Patient Access Representative I to perform preregistration, registration, patient financial counseling, and co-pay collections. This role collaborates with medical staff and revenue cycle teams to ensure accurate records and compliant, smooth patient flow.

The position focuses on collecting demographic and financial information for medical records, explaining balances and payer responsibilities to patients, and ensuring HIPAA

Qualifications

• Ability to interview patients for registration information.
• Strong data entry and attention to detail.
• Knowledge of HIPAA and privacy standards.

Responsibilities

• Interviews patient and family to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
• Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
• Verbally interview patient and/or family in order to obtain registration information.
• Identifies patient liabilities, obtains patients on pre-service payments, counsel’s patients on payer financial waivers, and processes co-payments collections.
• Identify co-payment procedures and fiscal procedures related to registration procedures.
• Complete computer and telephone pre-registrations to maintain patient flow.
• PRN Hours: Evenings in the ER Department.

Skills

Communication

HIPAA knowledge

Education

Preferred Associate’s Degree

High School Diploma/GED

Professional/Vocational/Trade Training

Job description

Franciscan Health Lafayette East Campus in Lafayette, IN, is seeking a Patient Access Representative I to perform preregistration, registration, patient financial counseling, and co-pay collections. This role collaborates with medical staff and revenue cycle teams to ensure accurate records and compliant, smooth patient flow.

The position focuses on collecting demographic and financial information for medical records, explaining balances and payer responsibilities to patients, and ensuring HIPAA