Night Shift Outbound Operations Lead

Webstaurantstore; Lebanon (TN); On-site; USD 72,000 - 88,000; Full time

Job summary

Webstaurantstore in Lebanon, TN is seeking an Outbound Manager to lead the shipping department on the night shift, overseeing picking, packing, QA and indirect roles while driving quality, accuracy and exceptional customer experience.

You will coach up to 100 employees, monitor metrics, lead weekly and monthly reviews, and collaborate with leadership to meet distribution center goals. Proficiency in MS Office and strong communication are essential.

Qualifications

• Minimum of 2 years of relevant experience in operations management.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
• Strong verbal and written communication skills; ability to explain technical concepts clearly.

Responsibilities

• Manage day-to-day operations within the Outbound department, including picking, packing, QA and other indirect roles.
• Train, coach and develop up to 100 employees to meet operational metrics.
• Monitor daily, weekly and monthly metrics; drive continuous improvement and adherence to SOPs.

Skills

MS Office

Analytical skills

Verbal & written communication

Leadership

Project management

Tools

MS Excel

Job description

Webstaurantstore in Lebanon, TN is seeking an Outbound Manager to lead the shipping department on the night shift, overseeing picking, packing, QA and indirect roles while driving quality, accuracy and exceptional customer experience.

You will coach up to 100 employees, monitor metrics, lead weekly and monthly reviews, and collaborate with leadership to meet distribution center goals. Proficiency in MS Office and strong communication are essential.