Night Shift Outbound Assistant Manager - Baytown , Texas

Webstaurantstore; Baytown (TX); On-site; USD 52,000 - 65,000; Full time

Job summary

WebstaurantStore is seeking a Night Shift Outbound Assistant Manager in Baytown, TX to oversee inbound/outbound operations, including receiving, picking, packing, shipping, inventory control, and returns. You will supervise up to 30 employees, drive productivity, and train new staff to maintain high proficiency and safety standards.

You will review daily metrics, coach teams, and participate in manager meetings to drive quarterly initiatives and performance improvements.

Qualifications

• Minimum of 2 years of operations leadership experience.
• Experience in a distribution environment preferred.
• MS Office proficiency required; ability to present data clearly.
• Strong communication and problem-solving skills; ability to manage multiple priorities.

Responsibilities

• Oversee day-to-day outbound/inbound operations and workflow.
• Supervise up to 30 employees; coach and develop team.
• Monitor metrics and take corrective actions as needed.
• Ensure safety regulations are followed and training is provided.
• Lead weekly manager meetings and communicate company policies.

Skills

MS Office

Analytical thinking

Communication skills

Multitasking

Adaptability

Customer service mindset

Tools

MS Office

Job description

# Night Shift Outbound Assistant Manager## Baytown, TX## Job Description## Job SummaryThe Assistant Manager is responsible for overseeing various segments of inbound and outbound operations, including receiving, picking, packing, consolidating, shipping, inventory control, and returns. This role is challenged to develop new tools and resources that increase productivity and support the growth of our business. This position maintains extensive knowledge of the various procedures and operations protocols while developing and implementing improvements that increase efficiencies and customer satisfaction. The Assistant Manager is responsible for ensuring that all new employees receive proper training in relevant areas and maintaining a high level of proficiency among current employees.We only accept W-2 candidates, H-1B sponsorship is not available.## Responsibilities* Manage day-to-day decisions regarding the input, movement, process, and output of operations to ensure increased quality, inventory accuracy and service* Supervise up to 30 employees to achieve high performance standards while coaching, training and developing employees in industry best practices* Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including oversight of corrective actions and progressive discipline process* Provide clear and frequent communication to all teams regarding department productivity, Company policies and procedures* Actively engage in “MBWA” or managing by walking around and serve as a role model of Company culture* Maintain adequate staffing levels for assigned departments to ensure operating metrics are met consistently; may include the coordination of shift change bids and related programs* Interact with employees regularly to promote a high level of engagement and ensure all safety regulations/rules are followed* Lead weekly and monthly manager meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on quarterly initiatives and related projects* Identify and delegate quarterly initiatives to team members; promote and monitor progress to ensure quarterly goals are met* Maintain a high level of operating knowledge and positive employee relations by working at minimum one day each month with each department and/or shift* Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency* Provide backup coverage for department managers during absences, which may require working additional days as needed* Provide backup coverage for department managers during absences, which may require working additional days as needed* Other duties as assigned### Physical Requirements* Work is performed while standing and/or walking, up to and including 12 hours/day.* Requires the ability to communicate effectively using speech, vision, and hearing.* Requires the regular use of hands for simple grasping and fine manipulations.* Requires regular bending, squatting, crawling, climbing, and reaching.* Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.## Working EnvironmentWhile performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.## Qualifications### Experience* Minimum of 2 years of relevant experience in operations leadership.* Experience working in a distribution environment preferred.### EducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.### Desired Traits & Skills* Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)* Strong analytical and problem-solving skills required* Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding* Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment* Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence* Customer service-oriented attitude with a demonstrated desire to exceed expectations