Night Shift Manager

Coma Coffee Roasters; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Team-focused environment

Impactful career in hospitality

Job summary

Coma Coffee Roasters is seeking a Shift Manager to lead by example and keep day-to-day operations running smoothly in a fast-paced hospitality setting. You’ll guide a team, ensure guest satisfaction, and maintain standards across service, cleanliness, and efficiency.

The role emphasizes strong leadership, organization, and calm decision-making under pressure to deliver exceptional guest experiences and support growth within the team.

Qualifications

• Experience in restaurant management or supervisory roles.
• Strong leadership and team-building skills.
• Excellent guest service and communication abilities.

Responsibilities

• Lead your shift to ensure exceptional service and smooth operations.
• Supervise servers, bussers, bartenders, and kitchen staff.
• Handle guest concerns with professionalism and care.
• Monitor service quality, cleanliness, and adherence to restaurant standards.
• Assist with scheduling, training, and coaching team members.
• Oversee cash handling, opening/closing procedures, and shift reports.
• Jump in to help wherever needed because teamwork matters.

Skills

Leadership

Team building

Communication

Hospitality

Stress management

Job description

We’re seeking a Shift Manager who can lead by example, support the team, and keep day-to-day operations running smoothly. If you have a passion for hospitality, great leadership skills, and thrive in a fast-paced environment, this could be the perfect fit.

What We’re Looking For:

• Has a passion for hospitality and a keen eye for detail
• Knows how to build and lead a strong, cohesive team
• Stays calm and collected under pressure
• Is organized, efficient, and solution-oriented
• Communicates effectively with both staff and guests

What You’ll Be Doing:

• Leading your shift to ensure exceptional service and smooth operations
• Supervising and supporting servers, bussers, bartenders, and kitchen staff
• Handling guest concerns or feedback with professionalism and care
• Monitoring service quality, cleanliness, and adherence to restaurant standards
• Assisting with scheduling, training, and coaching team members
• Overseeing cash handling, opening/closing procedures, and shift reports
• Jumping in to help wherever needed because teamwork matters

What We Offer:

• A leadership role in a locally loved establishment
• Competitive pay and growth opportunities
• A supportive, team-focused environment
• The chance to make an impact and build your career in hospitality

If you have experience in restaurant management or supervisory roles and love creating amazing guest experiences, we’d love to talk to you.