Night Shift Leader — Bakery Ops & Team Coach

Insomnia Cookies LLC; Norfolk (VA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Employee discount

FREE cookies with every shift

Job summary

A popular late-night bakery chain in Norfolk, VA is seeking a Shift Leader to manage operations during shifts, ensure outstanding customer service, and lead the Cookie Crew team. The ideal candidate will have at least 1 year of customer service experience, effective communication skills, and the ability to motivate team members. This role offers flexible part-time schedules, daily pay, and a fun work environment, including perks like paid vacation and free cookies with every shift.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Ability to lead by example and motivate others.

Responsibilities

• Provide incredible customer service and quality products to all guests.
• Support store leadership by maintaining operations during your shift.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.

Skills

Customer service experience

Point of Sale systems experience

Communication skills

Time management skills

Leadership ability

Attention to detail

Ability to lift 40 lbs

Job description

A popular late-night bakery chain in Norfolk, VA is seeking a Shift Leader to manage operations during shifts, ensure outstanding customer service, and lead the Cookie Crew team. The ideal candidate will have at least 1 year of customer service experience, effective communication skills, and the ability to motivate team members. This role offers flexible part-time schedules, daily pay, and a fun work environment, including perks like paid vacation and free cookies with every shift.