Night Shift Lead — Coffee Bar & Guest Experience

Biggby-Coffee; Cartersville (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Biggby Coffees Cartersville is seeking a Night Shift Leader to supervise store operations in the absence of the Manager. You will ensure tasks are completed on time, staff are prepared, and the store runs smoothly from opening to close.

Responsibilities include coaching team members, managing cash, and upholding cleanliness and guest engagement standards. A strong focus on speed of service and accuracy will drive daily performance and customer satisfaction.

Qualifications

• Experience supervising retail or cafe operations, especially during opening/closing shifts.
• Ability to coach and develop staff to improve sales and guest satisfaction.
• Strong time management and problem-solving skills.

Responsibilities

• Supervise the store in the Manager's absence and ensure opening/closing tasks are completed.
• Maintain cleanliness and energy, ensure staff punctuality, and manage cash handling tasks.
• Handle guest concerns professionally and support marketing efforts with daily goals.

Skills

Leadership

Staff development

Time management

Guest service

Communication

Job description

Biggby Coffees Cartersville is seeking a Night Shift Leader to supervise store operations in the absence of the Manager. You will ensure tasks are completed on time, staff are prepared, and the store runs smoothly from opening to close.

Responsibilities include coaching team members, managing cash, and upholding cleanliness and guest engagement standards. A strong focus on speed of service and accuracy will drive daily performance and customer satisfaction.