Night Shift Lead — Bakery Ops & Team Coach

Insomnia Cookies; Charleston (SC); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job stability with a growing company

Growth/promotion opportunities

Team environment and fun culture

Employee discount and free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our South Charleston store at 509 King Street, Charleston, SC 29403. You will lead the night/day shift, manage operations, and deliver exceptional customer service while baking and helping the Cookie Crew.

The role emphasizes hands-on leadership, training teammates, and maintaining a fun, safe work environment with opportunities for growth and employee benefits.

Qualifications

• At least 1 year of customer-service experience.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, patient demeanor.
• Detail oriented and results-driven.
• Lead-by-example and motivate others.
• Legally eligible to work in the United States.
• Must be 18 years or older.

Responsibilities

• Provide incredible customer service and quality products to guests throughout their experience.
• Support store leadership by maintaining operations during your shift and training teammates.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication skills

Time management

People skills

Leadership by example

Motivation others

Interpersonal skills

Lift up to 40 lbs

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our South Charleston store at 509 King Street, Charleston, SC 29403. You will lead the night/day shift, manage operations, and deliver exceptional customer service while baking and helping the Cookie Crew.

The role emphasizes hands-on leadership, training teammates, and maintaining a fun, safe work environment with opportunities for growth and employee benefits.