Night-Shift Guest Services Cashier (Casino)

Q Casino & Resort; Dubuque (IA); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Q Casino & Resort in Dubuque, IA, is seeking a part-time Guest Services Representative to handle currency exchanges, vouchers, and guest interactions. The role involves cash handling, balancing banks, and supporting guest services with a calm, accurate approach in a busy casino environment.

The position requires a high school diploma, basic computer skills, and strong math and communication abilities. Evening shifts are included, with exposure to loud environments and casino operations.

Qualifications

• Prior cash handling or register experience preferred.
• Strong math, cash handling accuracy and paperwork skills.
• Good communication and basic computer knowledge required.

Responsibilities

• Provide currency for jackpots and exchanges with guests.
• Process cash advances and redeem vouchers and tickets.
• Balance banks and maintain receipts and logs.
• Operate currency counter and check cashing equipment.
• Assist with guest services and club promotions as needed.
• Maintain internal controls and security procedures.

Skills

Cash handling

Customer service

Math skills

Communication skills

Computer skills

Education

High School diploma

Tools

Currency Counter

Calculator

Check cashing equipment

Embosser

Telephone

Job description

Q Casino & Resort in Dubuque, IA, is seeking a part-time Guest Services Representative to handle currency exchanges, vouchers, and guest interactions. The role involves cash handling, balancing banks, and supporting guest services with a calm, accurate approach in a busy casino environment.

The position requires a high school diploma, basic computer skills, and strong math and communication abilities. Evening shifts are included, with exposure to loud environments and casino operations.