Night Shift Grocery Store Supervisor

CW Resources; Newport (RI); On-site; USD 45,000 - 65,000; Full time

Job summary

CW Resources is looking for a dedicated 3rd Shift Project Manager/Operational Supervisor who will oversee overnight team operations. The role entails coaching staff, managing stock, and ensuring safety compliance. A supportive, mission-driven environment allows you to lead a team while making a significant impact in the community. The company offers competitive benefits and opportunities for advancement.

Benefits

Medical, Dental, and Vision Insurance

Telemedicine

Retirement Plan & Match

Disability Plans

Paid Holidays, Vacation, and Sick Time

Qualifications

• 2 years experience in grocery, warehouse, or retail environments.
• Strong communication skills for diverse teams.
• Ability to make quick decisions under pressure.

Responsibilities

• Supervise and guide the overnight team.
• Manage daily operations and ensure compliance with store standards.
• Conduct team huddles and assign work zones.

Skills

Communication

Leadership

Problem-solving

Detail-oriented

Job description

We’re driven by impact and grounded in values.

Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

Company Overview : CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

What You’ll Do & What Your Day Will Look Like:

CW Resources is seeking a hands-on 3rd Shift Project Manager /Operational Supervisor. In this role, you'll support the Project Manager with daily operations, help supervise and guide the overnight team, and lead by example by actively participating in stocking duties such as unloading pallets, restocking shelves, rotating products, facing merchandise, and maintaining a clean and organized work area.

Begin your day by:

• Begin each shift by reviewing operational goals and priorities for the night.
• Assess any outstanding tasks, challenges, or updates handed off from the previous shift.
• Conduct a team huddle to communicate objectives, assign work zones, reinforce safety protocols, and motivate the crew for a productive shift.

Support the team throughout the shift:

• Supervise overall team performance, ensuring tasks are being completed efficiently and according to store standards.
• Provide direct leadership, coaching, and performance feedback to team members as needed throughout the shift.
• Oversee onboarding and training efforts for new hires and coordinate cross-training opportunities for existing staff.
• Address employee concerns, resolve operational issues promptly, and maintain team morale and focus.

Manage day to day operations:

• Oversee the flow of product from receiving to the sales floor, ensuring timely unloading and organized pallet staging.
• Monitor stocking activities to ensure adherence to FIFO rotation, labeling accuracy, and proper shelf merchandising.
• Ensure high-demand items are replenished promptly and that back-stock areas remain organized and accessible.
• Manage shift break schedules to maintain productivity while allowing adequate rest for team members.
• Conduct quality checks across all sections, addressing issues with cleanliness, stock presentation, and safety compliance.
• Identify and escalate inventory discrepancies, damaged products, or any safety hazards to upper management or relevant departments.

Wrap up your shift:

• Prepare shift summary reports detailing progress, challenges, and areas requiring follow-up.
• Document and communicate any unresolved issues or operational updates to the incoming manager or supervisor.
• Perform a comprehensive walkthrough to ensure the store is clean, stocked, and prepared for the next shift.

Copy and paste the link to watch our video to learn more about our Commissary Management position: https://tinyurl.com/54m6k4vr

What You’ll Love About This Role:

• Make a meaningful impact through mission-driven work.
• Lead a team with autonomy to shape operations and influence store success.
• Collaborate with a motivated team that values hard work and shared achievement.
• Grow your career with opportunities for advancement in retail management.
• See the direct results of your leadership in smooth operations and satisfied customers.
• Develop valuable skills in team management, logistics, problem-solving, and process improvement.

What We’re Looking For:

• Minimum of 2 years of experience in grocery, warehouse, or retail environments, including team lead, or supervisory roles.
• Strong communication skills to guide, listen, and build trust within diverse teams.
• Ability to stay calm and make quick, effective decisions under pressure.
• Flexible and resourceful, able to adapt priorities while keeping the team motivated and aligned.
• Detail-oriented with a commitment to safety, cleanliness, and excellent store presentation.
• Passionate about supporting team success and smooth operations.
• Professional and solution-focused in addressing employee and operational challenges.
• Valid driver’s license required.

Benefits:

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options
  • Disability Plans
  • Life Insurance – Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays, Vacation and Sick time
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Mental & Emotional Demands:

• Patience and emotional resilience in supporting individuals with varying abilities.
• Focus and situational awareness to ensure team safety and task completion.
• Problem-solving and adaptability in dynamic or unpredictable situations.

Physical & Environmental:

• Frequent standing and walking throughout the store (up to 8 hours/day).
• Bending, lifting, and carrying items (up to 30–50lbs occasionally).
• Reaching and stooping to stock shelves or assist team members.
• Use of hands for writing, typing, or handling equipment (e.g., box cutters, scanners).
• Ability to assist with mobility or physical tasks for team members.
• Exposure to varying temperatures, particularly in refrigerated and freezer sections.
• Standard grocery store noise levels (customers, carts, PA system, machinery).
• Occasional exposure to cleaning chemicals or strong smells.
• Reasonable accommodations can be provided.

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Copy and paste the link below into your web browser to view the posters pertaining to:

• Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
• CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
• Please E-mail: [e-mail] to submit a request for accommodation with the application process.

Qualifications Behaviors

Preferred

Leader : Inspires teammates to follow them

Team Player : Works well as a member of a group

Loyal : Shows firm and constant support to a cause

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Preferred

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.