Night Shift Grocery Dept Lead — Customer-First Experience

The Kroger Co.; Saint Francis (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Career growth

Job summary

The Kroger Co. (Pick 'N Save) in Wisconsin is seeking a department manager to lead our grocery team, deliver outstanding customer service, and maintain a safe, inviting store environment.

You will direct all department functions, establish performance goals, manage scheduling, train associates, and ensure compliance with food safety and company policies. If you value teamwork, integrity, and growth, this role offers a path to advance within Kroger.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates on performance and participate in appraisal process.
• Adhere to laws and company guidelines.
• Respond to customer questions about products and suggestions.
• Create and execute department business plans and promotions.
• Monitor inventory and budgets; assist with financial reporting.

Skills

Department leadership

Customer service

Scheduling

Budgeting

Staff training

Education

High school diploma or equivalent

Job description

The Kroger Co. (Pick 'N Save) in Wisconsin is seeking a department manager to lead our grocery team, deliver outstanding customer service, and maintain a safe, inviting store environment.

You will direct all department functions, establish performance goals, manage scheduling, train associates, and ensure compliance with food safety and company policies. If you value teamwork, integrity, and growth, this role offers a path to advance within Kroger.